We are committed to providing you with an exceptional dining experience every time you walk through our doors. Our restaurants feature a blend of high-quality, Chinese-inspired cuisine and exceptional hospitality in a contemporary bistro setting. Each dish on our menu is prepared to order using the freshest and highest quality ingredients with attentive counter service and take-out flexibility. At P.F. Chang's you are surrounded by a unique environment combining influences of Chinese and American cultures. A panoramic, hand-painted mural depicting 12th century China, is visible from the main dining room and commands attention as the restaurant's centerpiece, while several terra-cotta warriors stand guard. Our majestic 11 ft. tall horses grace the entrance to many of our restaurants. The horse symbolizes the original Forbidden City in China, which was built for China's first emperor Qin Shi Huangdi. These elements showcase the cuisine and create a stylish, comfortable, upbeat dining experience for our guests.
Overall, PF Chang's reviews describe a stylish, modern atmosphere with generous portions and consistently flavorful dishes that appeal to casual dinners, celebrations, and gluten-free dining. The service is described as attentive and friendly on many visits, though several reviews note slower or inconsistent service during busy times and some customers had to flag issues with timing or accuracy. Dishes such as dumplings, lettuce wraps, Mongolian beef, pad Thai, and crispy honey chicken are frequently praised for freshness and balanced seasoning, and portions are often considered worth the price. A number of comments highlight the menu's sharing concept and the ability to accommodate allergies or gluten-free preparations. Conversely, some experiences mention louder environments from large groups, dishes arriving lukewarm or overly salty, and occasional unprofessional conduct by staff. Despite these variances, many patrons express loyalty and a wish to return, citing memorable celebrations and reliable quality, while noting that experiences can vary by location and crowd size.
I will start this review by saying that we very much enjoyed our dining experience at PF Chang's this evening & we absolutely will be dining here again. We were somewhat hesitant to dine here at first due to all the mixed reviews, but allow me to put all & any negativity or doubt to rest regarding this restaurant. Upon arrival, on this rainy Wednesday evening, the hostess at the reception was very welcoming & friendly. She assigned us the table of our choice in a quieter section of the restaurant. We noticed how clean, modern & beautifully-decorated the restaurant was, which speaks volumes about management & the establishment itself. The youg man who served our table, Micheal, was helpful, friendly & a pleasure to converse with. He also made recommendations about the dishes as this was our first visit & he clearly advised us that the portions were generous, so that we did not make the error of ordering too much. Yes the dishes are indeed pricier than run-of-the-mill Chinese restaurants, but the portions & quality of offerings more than justify this. We ordered the spring rolls, salt & pepper jumbo shrimp, honey crisp chicken, lo mein, mixed vegetables & rice. Our order arrived quickly, dish presentation & dishware were lovely & flavors were true to the Chinese roots of this restaurant. Food was very tasty, fresh & we enjoyed every last bite. PF Chang's is now our new favorite Chinese restaurant in Laval & likely in all of Montréal as well.
The restaurant was very beautiful, service was good & food was amazing. The home made dumblings were amazing & the server recommanded the shrimps with nuts & melon & it was to die for! The plates are more expensive but the portions are big so it is worth it! We will go back for sure.
Très bel endroit, très bon service, nous étions ma conjointe & moi ce vendredi le 31 oct. pour le lunch. Elle a pris du poulet au sésames qu'elle a aimé, j'ai pris le boeuf au brocoli (qui est supposé être de la bavette sautée ) ça ne goûtait pas du tout le boeuf en bavette (sautée), ça n'avait même pas la texture du boeuf ??? En entrée nous avons pris la soupe Won Tong qui était excellente. La photo est mon bol de boeuf au brocoli. De plus la musique d'ambiance est excellente. Voilà !
I have been going to this restaurant for years & have never been disappointed.
The food is excellent & portions are great!!
Thank you to the staff for the birthday wishes 🎉
Oct 25 update
We always had hot & sour soup at many pf changs but this time it was watery & not the same. We returned it. If I was the chef I would bd ashamed to have a decline to eat something served!
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Excellent menu selection & reservation is easy. Food flavour is amazing luckily they are improving from my past visits
Quelle magnifique restaurant, tout était excellent, l'ambiance, le service & que dire de la cuisine c'etait succulent 👌❤?...merci!!!
Nous reviendrons assurément.
L.G
Gatineau
Oct 12, 2025
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We were served by Michael H., who was absolutely amazing & a big part of why we had such a wonderful experience. He truly embodies what exceptional service should be.
Everything from the food the atmosphere & the service were all mediocre. I was sitting at the bar & almost never saw my server had to wave him over several times before he disappeared, my drink orders were always forgotten when my food arrived & the place was full of the screams of children from a large group behind me.
