Original Shawarma
CLOSEDOpens Today at 12 pm
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Reviews for Original Shawarma
Reviews often mention
chicken(44) mandi(41) recommend(26) chef(26) lamb(25) quality(23) poulet(21) sauce(21) zahra(19) price(18) qualite(18) generous(16)Very poor service, I was given the wrong order twice. Called them & they said come & we will fix but wasted my time & Mr. Manager did not had the courtesy to respect & compensate.
Seriously, the food was amazing, & the people were so generous. I made a mistake & ordered the wrong food, & when I asked, it turned out to be my mistake. They brought me my favorite dish, shawarma, for free just because I told them I was from Ottawa.
I've been a customer for a long time & have been supporting this restaurant since their first Mississauga location. I order from them regularly, usually around 3-4 times a month, because I genuinely enjoy the food.
Recently I had an issue with the quality of one of my orders, so I reached out to the manager directly. I really appreciated how professionally they handled the situation. They responded quickly, apologized sincerely, & made things right right away.
That kind of customer service means a lot & shows they truly care about their customers & reputation. Mistakes can happen anywhere, but the way a business responds is what makes the difference.
Because of their positive attitude & respectful treatment, I'll continue supporting them & ordering again. Great food & excellent customer service.
I have tried so many different Shawarma dishes in Montreal, New York & so many other places & this one is pretty good. I am happy with it. The chicken is well seasoned, & the rice & the other toppings are also well balanced. The tomatoes are the best addition because it adds a little bit of tang to it.