I've been to MexiRolls twice, & unfortunately, after giving it a second chance, I don't think I'll be coming back.
The first time, I went with a group of friends on a Tuesday because we wanted to try their all-you-can-eat tacos & sushi promotion. Even though the restaurant wasn't even half full, the service was extremely slow. I do want to mention that the waitresses were very friendly & attentive, so my issue wasn't with them personally, but the food took a very long time to arrive.
What surprised me the most was the sushi. I don't eat cheese, & since all the rolls included cheese, I asked if they could prepare one without it. I was told they couldn't because the rolls had already been prepared earlier that morning. That was disappointing, especially at a restaurant serving sushi, where I would expect the rolls to be prepared fresh or at least have some flexibility for a very simple modification.
The tacos are quite large & filling, but unfortunately the flavor wasn't anything special for me. Both times I visited, I ordered the al pastor tacos & ended up getting pieces of meat with tough, fatty/skin-like pieces, which I personally found unpleasant.
I didn't try the aguachile because I don't eat seafood, but my friends did & they really enjoyed it, so that was definitely a positive.
I decided to give MexiRolls another chance & came back on a regular day without the promotion, thinking that this time I would finally be able to order a sushi roll without cheese. Unfortunately, I was given the same explanation: the rolls had already been made in the morning, so they couldn't prepare one without cheese.
The service during my second visit was good & the waiting times were much better, but I still left disappointed. For me, it's difficult to understand why a restaurant can't accommodate such a simple request or offer a freshly prepared roll, especially when it's not even during the all-you-can-eat promotion.
Overall, I wouldn't say MexiRolls is a bad place. The restaurant is clean, the drinks are very good, & the staff has always been kind & attentive. Prices are reasonable, although I wouldn't consider it particularly cheap. The music is also quite loud, which may be something to keep in mind if you prefer a quieter atmosphere.
Unfortunately, after two visits, the lack of flexibility & the fact that the sushi appears to be prepared so far in advance left me with a negative impression. There are some good things about the place, but personally, I don't think I'll be returning.
Très déçu de mon expérience. Le service était lent, le restaurant ne semblait pas très propre & la nourriture n'était pas à la hauteur de mes attentes. J'espère que des améliorations seront apportées.
Good ambiance for the World Cup. But the service is really bad, we were calling them but they were looking at each other & telling us to wait, then they send a person & it was her first day, she was super nice. But management honestly needs improvement.
Service très professionnel & plutôt rapide. Ambiance chaleureuse, les sushis sont excellents
Je suis devenue une cliente fidèle, j'adore cet endroit
Juan & Kevin les serveurs sont tops !
