Overall, Mandy's is described as a place with fresh, flavorful, customizable salads and generous portions supported by a vibrant, welcoming atmosphere. Service is frequently praised as friendly and attentive, with well managed operations contributing to a positive dining or takeout experience. The menu is noted for using quality ingredients and healthy options that still feel satisfying and tasty. Some reviews mention the price being a bit high and, at times, portions or dressings missing, particularly at some locations. There are reports of busy periods where staff seem stretched and service can suffer, though other visits describe seamless, quick service. Overall, Mandy's is considered a reliable choice for fresh salads and good vibes, though experiences can vary by location.
Very good service & a variety of amazing salads 🥗, fav salads (lumberjack & Ranch salad with the pulled beef) I would say best salad in DDO & West Island area
Great manager ,
& staff at the cash
Suggested a new salad & came around to see if it was up to my expectations.
We discussed the new flavours
It was a great lunch experience.
Loved that they cared about my selection.
I've had a couple bad experiences when ordering online at this location, but their customer service is friendly & responsive always trying to make it up for their mistakes. Aside from that food quality is great-always fresh & their dressings are out of this world. We also love their merchandising & how they try to keep it up with new products & collections. Kudos!
Not sure why people complain about Mandy's… I had a great experience. I came this afternoon & the staff were super patient helping me pick out a salad (there are a lot of options!), & everything came out quickly & fresh. Service was way better than I expected from reading some of the other reviews.
Aug 29, 2025
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The manager isn't there, the kitchen was short & the poor girl at the front had to deal with phone calls, serving, delivery orders & the cash. She was clearly overwhelmed & had no help. This isn't even about the food 😭 the manager of this location is just rly irresponsable.
Malgré avoir passé la commande la veille, l'attente était épouvantable sur les lieux (20mn), aucune gentillesse du personnel & la salade était vraiment petite dans la boîte.
Cela fait 2 mauvaises expériences à cette succursale en quelques semaines. Pas sûre du tout d'y retourner. Très décevant
I go to several Mandys locations & enjoy their salads, but the service at this DDO location was disappointing. I tried calling twice to order; first call she told me to hold on & I proceeded to wait three minutes. I hung up called again & it went to voicemail. I decided to still go in store & order there. Restaurant was dead. No orders, no lines, maybe three people sitting inside. The employee was just on her phone facing the direction of the kitchen. Wont return here if I want fast & friendly service!
Mon expérience était décevante une salade à 23$ avant taxes je m'attendais à qlq chose de bon surtout que j'ai essayais d'autres salades ya longtemps & c était trop bon avec portion généreuse. Mais la vraiment je suis restée sans lunch salade trop piquante ingrédients pas frais… bon ça vaut pas le coup
J'aime Mandy's depuis leurs débuts, quand ils avaient leur petit comptoir à salades à Outremont. J'ai leurs livres de recettes. J'ai goûté à toutes leurs salades, soupes & desserts.
Mais honnêtement, la qualité lors de mes dernières visites à la succursale de DDO était vraiment décevante. Portions inégales. Salades fades. Qu'est-ce qui est arrivé à leurs salades qui faisaient exploser mes papilles ?
& les smoothies… celui que j'ai pris dernièrement était tellement mauvais-même après avoir essayé de masquer le goût amer avec du sirop d'érable dans mon breuvage à emporter, j'ai fini par le jeter.
Mandy's est encore super beau, avec leur bel emballage & leur décor chic & élégant. Mais, la succursale de DDO ne rend pas justice à la marque Mandy's.
