Madame Poulet is widely praised for crispy fried chicken, juicy chicken burgers, and tasty sauces, with generous portions and fast, friendly service that keeps the place open late. Reviewers highlight the poutine and crispy fries, and many consider the chicken the standout, sometimes calling it the best fried chicken in town. Some notes emphasize good value on daily specials and a comfortable, modern dining area, while others flag high prices, occasional order mix ups, and inconsistent quality of items like mac and cheese or certain poutines or burgers. Overall the impression is a busy, practical fast casual spot that delivers solid fried chicken and reliable service, with room for improvement on consistency and price.
Depuis le temps que j'en entend parler, ce soir j'y suis allé. 3 Tenders, un burger classique & une poutine régulière & 1 sauce pour 48$ pour le tout. A mes yeux , c'est cher. Le burger est très bien, mais il manque un peu de sauce. La poutine , je l'ai bien aimé, la aussi j'aurais aime un peu plus de sauce. Mais tout de même bonne. Pour ce qui est des tenders, ils sont juste corrects. Je ne comprends pas un tel engouement, pour ce resto.
Place was trashed & filthy when we walked in not a table was cleaned up. We were alone in the place & still our order took 20m to prepare, a real, grueling & painful wait with music that had a 4s delay between the extremities of the room. Add to that the fact that anything installed on walls, ceiling & basically everywhere was crooked & most likely not done by licenced professionals. Finally, the food was mediocre & ludicrously expensive, how difficult is it to prepare a poutine in this province where it was invented for a reasonable price. Three thumbs down, will not come back.
J'ai pris un combo avec frites & poutine au popcorn chicken, & tout était chaud, savoureux & parfaitement préparé. Le personnel est très sympathique, rapide & accueillant, & l'endroit est propre & agréable. J'ai aussi apprécié que le resto soit ouvert 24 h - pratique pour un petit snack tardif ou un repas sur le pouce.
Bref, si vous aimez le poulet frit & la comfort food, c'est un endroit que je recommande sans hésiter ! Je reviendrai très bientôt.
Nourriture très bonne, mais erreur sur commande & pas moyen de parler à personne. Nous passons une commande pour 4, 1hr après nous recevons la commande & il manque 2 repas sur 4 & 1 breuvage. Nous tentons d'appeler mais aucune réponse non plus.
Beware of this location. They charged me for two dinners instead of one & then would not refund one! The person behind the counter said he couldn't fix it but he'd give it to his manager to fix. He wrote what needed to be fixed on the back of the receipt then took pictures of front & back & sent it to his manager. That was 3 weeks ago. NOTHING done & I have left three messages. Watch out for this location!
Update: 2026/01/18 I *did* receive my refund, so a shout-out to the info@madamepoulet support team. This kind of support is not the norm any more (!) so kudos for this.
Food is good but pricey for what it is. They tend to forget some parts of the order so double check you have everything. The fried chicken is good as well as the piri piri poutine. This is a good spot if you're passing by but I wouldn't necessarily go out of my way to go there.
