Leopolis Resto Grill & Bar

CatherineLaf-4928

1 Commentaire

5.0

Je tiens à partager ma récente expérience extraordinaire au Leopolis. C'était une soirée mémorable de la première à la dernière bouchée. Le personnel était non seulement professionnel, mais aussi chaleureux & attentionné. En ce qui concerne la nourriture, chaque plat était une explosion de saveurs. Les ingrédients étaient frais, les combinaisons étaient créatives & la présentation était impeccable. L'ambiance du restaurant était également charmante avec une décoration hivernale élégante. C'est l'endroit idéal pour célébrer une occasion spéciale. Je recommande vivement le Leopolis à tous ceux qui recherchent une expérience culinaire exceptionnelle.

Maks

5.0

I celebrated my 40th birthday at Leopolis, & honestly, I couldn't have chosen a better place for such a special day. Everything felt so warm & personal. The food was absolutely delicious, our table was beautifully prepared, & everyone made us feel truly welcome. My family & friends had a wonderful time, & I received so many compliments from our guests about the food & atmosphere. For me, it was especially meaningful to celebrate with Ukrainian food & Ukrainian traditions. It felt like we were celebrating not just a birthday, but also our culture & the people we love. Thank you to the whole Leopolis team for making my 40th birthday such a beautiful & memorable evening!

Olia

1.0

I would like to express my frustration regarding the handling of my Easter order. I placed my order in advance for paska & meat products with delivery before the holiday. Throughout the entire week, I called multiple times to confirm details, & at no point was I informed of any potential issues with the delivery. Only on Friday was I suddenly told that delivery would not be possible because I supposedly live too far away. At the same time, I was promised that they would'figure something out' & resolve the situation. However, on Saturday, right before the holiday, a completely different reason appeared - the order amount was allegedly too low. I find this behavior completely unprofessional. You delayed until the very last moment, leaving me with no opportunity to order everything I needed elsewhere. As a result - a ruined mood & disrupted holiday preparations. UPDATE: Your response, unfortunately, has only increased my frustration, as it is misleading & significantly distorts the facts. I would like to clearly outline what actually happened. When I first placed the order, I did intend to include a cottage cheese paska, but I was immediately informed that it was not being made this year. After that, my order was accepted in full, & the discussion was specifically about delivery. Throughout the week, I called several times (3-4 times) because I received no follow-up. Not once was I informed about any issues - not regarding the order amount, delivery, or distance. On the contrary, during my last call on Friday, I was reassured that everything possible would be done to arrange the delivery. & only on Saturday, right before the holiday, new reasons suddenly appeared - first the distance, then the order amount. This sudden change of explanations at the last moment is what is most concerning. If I had been honestly informed from the beginning that delivery was not possible, I would have had the chance to order everything I needed elsewhere. Instead, the situation was dragged out until the very last moment, & now your response presents a version of events that does not reflect reality & appears to be an attempt to justify the situation after the fact. This is exactly what unprofessionalism looks like. I would also like to note that similar situations have occurred before. Last year, my order was only delivered close to midnight after repeated assurances throughout the day that it was'on the way.' This can hardly be considered professional either. Finally, I would like to point out that I have every right to leave a review based on my own experience. The fact that you mention the absence of a'positive comment' is inappropriate & only reinforces the impression of unprofessional communication. The situation this year - where I was effectively left without my order right before the holiday, followed by inconsistent explanations - appears, at the very least, non-transparent & raises serious concerns about how your business is managed.

None of the three delivery options you are now lying about in your response were ever offered to me at any point!!!I would not recommend you under any circumstances.

Je souhaite exprimer mon mécontentement concernant ma commande de Pâques. J'ai commandé à l'avance avec livraison, & malgré plusieurs appels durant la semaine, aucun problème ne m'a été signalé. Au contraire, vendredi on m'a assuré que tout serait réglé.
Ce n'est que samedi, à la veille de la fête, que différentes raisons ont été avancées (distance, puis montant). Ce changement de version à la dernière minute est inacceptable.

Mise à jour

Votre réponse est trompeuse & ne reflète pas la réalité. Si j'avais été informée à temps, j'aurais pu commander ailleurs. Résultat : préparation gâchée & situation justifiée après coup.
Je considère ce comportement comme non professionnel.Votre réponse est trompeuse & ne reflète pas la réalité. Cette déformation des faits & ces mensonges augmentent mon indignation. Je ne recommande pas cet établissement en raison de son manque d'honnêteté.

Harry

5.0

On google it shows open, we drove 30 mins to reach there only to find that it's closed. When I called the girl said they only open if you make a reservation first. I don't know how their food is, so cannot guide you on that. But if you're planning to go there make sure you call them & ask if they'll serve.

Francois

5.0

Nous avons conduit de Gatineau à Laval pour aller à ce restaurant, car c'était le restaurant Ukrainien le plus prêt. Cela valait la peine, car nous avons pu goûter au Borsch, Poulet de Kyiv, & salo. La nouriture était excelente & le server très amical & explicait en détail les items du menu.

La décoration est très bien.

Alexandre

5.0

Very good service, the waiter was very kind & the food delicious!

Valerie

5.0

Délicieux repas ukrainien! Nous avons adoré le borscht, les pierogies & les crêpes de pommes de terre, entre autres. Service impeccable. Nous y retournerons assurément!

Park

5.0

Delighted to have a Ukrainian restaurant in Montreal Taste of Ukraine plate has borscht , salo & varenky . It was the right amount of food & lots of dill for flavour just like baba . Had the cherry varenky & Kyiv torte

Khrystyna

5.0

Шматочок України в Канаді, гастрономія на найвищому рівні, щиро рекомендуємо всім!!

Borys

5.0

I had a wonderful experience at Leopolis! The lively atmosphere with live music created a fantastic vibe. The Ukrainian dishes were delicious & truly authentic. I highly recommend this restaurant for anyone looking to enjoy great food & a vibrant ambiance!