THEY SAID THEIR SUSHIS WERE PREMAID FROM YESTERDAY NOT FRESH ITS BAD BAS BAD BAD SERVICE NOT EVEN 1 STAR THEY ARE MEAN AND DISGUSTING

Worst restaurant I have ever been to. Food was good, but the service is awful. We were seated and never helped. Not a single server came to our table and explained the menu or how to order. We had to chase down and beg the waiters to fill our glasses with water. Most of the food we ordered never was brought to our table and what was brought was never explained. After we were done with waiting around for nothing, we asked to pay and the waitress DEMANDED a tip. After having basically no service, we asked if we could tip the chef instead of the servers and we were told the waiters demanded a tip. The manager then came to our table and asked why there was no tip, and we explained that the service was lacking and we did not enjoy our time. The audacity of the manager and the servers to DEMAND a tip and then question us after being forced to leave one is astounding and extremely unprofessional. The food was great but I will never return because I have never been so insulted. If I could submit with no stars for service, I would without question or hesitation.

Best place ever! The food is great and fresh and the service is extraordinary. Amazing place to eat with your friends and family. Such a beautiful experience, thank you so much !

Really good place ! My mother and I are fan of sushis and we just found our favorite place. Thank you ! People are nice, great service. The food is just amazing.

Food is good. Service is slow and bad. Charge 15% tips in the bill

First and last time, the waitress were in some other planet, they hardly speak English, zero French. We were a group of 13 and they mix up all orders, they were incapable of reading the orders numbers.... Orders that never were served.... I paid 36$ for a bowl of rice , 2 shrimps and one. Egg role.... My friends were eating dessert and i was still waiting for my food , up to the moment that I was really upset , got up and cancelled everything.....DO NOT GO TO THIS PLACE ... AWFUL SERVICE

L'acceuil se fait uniquement en anglais. Le service en arrache avec le français. Heureusement qu'il y a des numéros qu'on peut écrire ... Sur le menu il y a même "du riz avec poitrine de boeuf"

Arrivé en groupe pour le repas du midi, on s'est fait servir des papiers pour les shushis à volonté, puis une vingtaine de minutes plus tard, on nous dit qu'on ne peut avoir les 'shushis à volonté mais qu'on devait choisir à partir d'une carte de menu pour emporter (pour environ le même prix du shushi à volonté). On accorde un 10% sur les menus pour emporter.

Plus question de manger ce que l'on veut, manger dans du plastique ne m'intéresse pas.

Sur le groupe, la plupart des gens pensaient payer par carte de crédit comme la plupart des restaurant au repas de plus de $20 les acceptent , problème ! Les cartes de crédit NE sont PAS acceptées,

Alors commence la course a savoir qui a du comptant et combien de comptant pour pouvoir avancer l'argent aux collègues afin qu'ils puissent manger.

Bref beaucoup de temps perdu, service médiocre tout au plus. J'ignore pour les individus mais pour les groupes, à éviter.

Best party and food

Je n'ai jamais vu du service aussi mauvais :
- Personne dans la place ne parle un mot de Français. C'est insultant. Même pas « bonjour» .
- Toutes les serveuses ont l'air dépressives
- Les plats arrivent.... parfois.....et desfois ce ne sont pas les bons.
- Les commendes arrivent dans un ordre sans bon sens. Première fois que je mange une soupe miso après de la crème glacée.

Ils méritent tous 0% de pourboire.

Meilleurs sushis

Une nourriture délicieuse accompagné d'un servie atroce, aucune introduction des plats, ne répondent pas aux questions, personne ne parle un seul mot français (il aurait été approximatif que nous aurions été satisfait).
Bonne chance pour passer une deuxième commende ou avoir une deuxième bière ... vous ne reverrez jamais votre serveuse à moins de l'accrocher durant qu'elle se pousse d'une autre table. Malgré une nourriture de qualité et un bel environnement, plus jamais nous allons y remettre les pieds.

A delicious food accompanied by an atrocious service, no introduction of dishes, do not answer questions.
Good luck to pass a second commende or have a second beer ... you will never see your waitress unless you hang her while she is pushing from another table. In spite of a quality food and a beautiful place, we never go back there again.

The service took so long and couldnt even have our orders after 30 minutes. They kept saying that food was coming so they made us pay and then , they announce that no more food will come. I have never seen this in a restaurant. The waiters are terrible and unpleasant.

They have a very bad service. A lot of meals ordered never came to our table. It was very frustrating.

I asked the server if they still have cakes for dessert. He answered to me no. Skeptical, I asked another server to bring us the cake... and she did.

Lying is not a good way to gain customers loyalty...

From now, I will never invit my friends to dinner there.

Kuu offers the best all you can eat in Montreal, really, when you go to an all you can eat you may expect low quality food, but Kuu prepares such a delicious dishes with generous portions, on the second floor there is only one waitress taking care of around 40 people and still the service pretty fast and good.

Service rapide mais les serveurs n'introduisent pas les plats. Le sushi au boeuf flambé n'est pas aussi saignant que sur le menu.Les fruits de mer sont frais. Les moules épicées grillées (#171) sont mon coup de coeur par rapport au grillade naturelle. La soupe udon non épicée est excellente mais les nouilles semblent sèchent. Belle variété de plats pour le menu soirée weekend. L'ambiance est agréable pour un gathering entre amis. Spéciaux disponibles le weekend sur les huîtres, cocktail ou bière.

I just eat there, we were a group of 8 people and we realized the waitress had already forced a 15% tip on the bill without letting us know or giving us the receipt so most of us didn't pay attention and paid a double tip.
Beer is overpriced and food is ok. I do not recommend this restaurant at all.