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chinese(12) tip(10) dishes(10) chicken(10) soup(9) fried(9) spicy(8) authentic(7) bones(7)I've been to Kanbei for dinner a few times & I really like this restaurant. The environment is clean, especially the bathroom, which is really clean. The waiters are very good & the food is served quickly. It's rare to find a restaurant with classic Chinese food & reasonable prices in the city center.View more
Everything was amazing until I went to pay for my meal. When I did, I couldn't afford to tip (I am a student who also works in the food service industry). When I proceeded to enter no tip, the waitress told me that because I had opted to dine indoors as opposed to getting takeout, I was required to tip. This would have been no problem if I had been told when I sat down that there was a mandatory tip or if it was written anywhere, but it definitely did not appear to be. When I explained that she had not told me that there was a mandatory tip & that I hadn't counted on being able to pay it, she started getting very upset at me & would not let me finish my transaction saying I was obligated to tip her. Very frustrating experience & rude customer service, but the food was very good. I unfortunately will not be coming again if this is how they treat their customers. Edit (to reply to owner's comment) - You are correct. As someone who works in the food service industry, I do understand how important tips are for waiters. I also understand, however, that not everyone is able to afford tips & it is NOT the server's job to harass customers or question them when they do not leave a tip. The server should not assume a given person's financial situation & should never DEMAND a tip from a customer. If workers feel unhappy with their compensation, they should take it up with their managers.View more
It was a very pleasant dining experience. The environment is beautiful, the dishes are delicious, & the prices are favorable. I finally had real Sichuan flavor. The environment is very clean. Highly recommend everyone to come & eat.View more
We had a company lunch & chose Kanbei. It was my first time here. The environment was great, the service was nice, & the food was served quickly. When we came, it was almost lunch break, but the waiter & the kitchen staff waited until all our dishes were served before going to rest. Thumbs up👍 When ordering, the waiter took the initiative to ask what level of spiciness we could eat. She also asked from time to time how it tasted. The service was very attentive. Thumbs up again👍.View more
Service is fast & efficient. The food is amazing! It feels very authentic, well presented with a lot of flavour! The portion size is decent, I really don't have anything negative to say about this restaurant. I had a great experience eating there & it wasn't very expensive.View more