Kalbi BBQ

Henry

1.0

While the food was alright, the service & billing practices make this price point unjustifiable (55$ with taxes & tipping).
I came with a group of friends to enjoy our night. Although our group size decreased last minute from 13 to 9, the restaurant was not prepared to host the original number regardless. The grill at our designated table was broken. Had our full party arrived together on time or not, we would have been unable to sit together as planned. The broken equipment was a failure on the restaurant's part, independent of our group's attendance.
I understand the restaurant was peak-busy, but the service speed did not reflect the price point. It took over 15 minutes (signaling staff + wait time) simply to get water refilled. They food waste policy that charges 1$ per leftover. We understand the need to charge for leftovers, but the staff delivered these warnings in a certain tone which made me personally feel uncomfortable. I don't know what my friends thought, but that was how I felt.
?The meat quality relies heavily on sauces rather than the cut itself. Be aware that unlike competitors (e.g., Haidilao), desserts like ice cream are not included & cost $3 extra which is surprising to me for the price of the whole All-you-can-eat.
There are two major concerns here regarding transparency of the billing:
?A mandatory 15% service charge was applied. However, this was calculated on the post-tax total, not the pre-tax subtotal. Standard consumer norms (& Bill 72 guidelines regarding transparency) generally dictate tipping on the pre-tax amount. Calculating it after tax artificially inflates the cost. It doesn't go against the law, but I feel scammed.
?When I paid in cash, I was refused a copy of the itemized receipt showing the tip breakdown. My friends who paid by card received one. Paying in cash does not exempt a business from providing a proper receipt for record-keeping.
I just hope that the restaurant revise the service & a little bit on the food. If these get improved, I would be happy to return.

Manon

5.0

Super belle expérience a un très bon prix & un très bon service !

Ann

1.0

Food is very poor first the beef has a taste of mussels which is weird, then it would taste like lamb when we never ordered lamb, also the takoyaki is under cook very disappointing, then the creme Brulee is not even a creme Brulee. Yeah not worth the price. Anyone who put 5 star in this never had a really good bbq.

Will

3.0

Went to Montreal for Thanksgiving this year. My wife is South Korean so we were looking forward to this. Not traditional BBQ. Food was ok, need to advertise as a fusion & not authentic to let people know.

Virginie

1.0

Plus que décevant. L'hygiène se discute comme la fraîcheur des aliments... Pour 200$ 2 adultes & 2 enfants

Spam

2.0

Please be mindful when you pay as they have not integrated the new tip policy, & they charge not on the amount pre tax but after tax. They also don't put it on the bill, which I found very sneaky of them, so you don't realize it.

Sonia

5.0

Ça faisait longtemps que nous voulions essayer ce resto & nous n'avons pas été déçues.
La nourriture à volonté était excellente & en valait totalement le prix pour ce dîner entre deux amies. Le service, soit par le robot ou encore les deux serveurs sur place, était exemplaire.
Seul bémol: l'endroit très peu bondé un jour de semaine de mauvais temps, a fait en sorte qu'il faisait très frais dans le resto. Nous nous sommes réchauffées avec la plaque chauffante😅.

Miriam

5.0

The food was fantastic 😍!!! & the waiter was so helpful in setting up a surprise birthday cake for my mom.

Guis

5.0

Très belle expérience, bonne nourriture & bon service! La serveuse était très gentille & rapide.

Zadig

4.0

C'est un restaurant à volonté. Il y a beaucoup de choix avec une qualité correct & le service est rapide & courtois par contre c'est très bruyant & on se sent assez pressée pour manger. La fin de semaine ils prennent pas de réservation entre 18h & 20h. Préparez vous à attendre longtemps. Si vous réservez pour 20h. On nous a annoncé après que la cuisine fermait à 21h30 puis 22h finalement...faites attention. Mais dans l'ensemble on a passé un bon moment