Overall, Kalapow earns praise for flavorful, comforting Filipino dishes and generous portions, with crowd favorites such as adobo, sisig, lechon kawali, kare kare, and sinigang, and desserts like halo halo and kalamansi leche flan noted as standout options. Service quality appears mixed, ranging from warm, welcoming staff to slower pacing and longer waits for mains and desserts, plus some confusion at checkout about payment methods. Some interactions were described as tense or unclear, though apologies and attempts to resolve issues were noted. Ambiance is described as warm and homey with modern touches, parking is usually easy, and the menu offers generous portions at affordable prices. Taken together, despite occasional hiccups, Kalapow remains a popular choice for authentic Filipino comfort food and is a place many diners plan to revisit.
We were really looking forward to trying this Filipino restaurant, & while the food itself was decent, the service unfortunately made the experience disappointing.
The main dishes took a very long time to arrive, even though the restaurant wasn't overly busy. We tried to be patient, but the wait felt excessive. What was even more frustrating was the dessert service - we had already paid, & it still took about an hour for the desserts to come out. By that point, we were honestly just tired & ready to leave.
The flavors were good & you can tell there's potential here, but the long delays really impacted the overall experience. I hope the restaurant can improve their timing & service flow, because with better service, this could have been a much better visit.
Vibrant classic filipino restaurant with a modern twist!! A must try filipino restaurant in the West Island. Price is affordable, crew is welcoming, & clean place!
We recently dined at Kalapaw & had a confusing & frustrating experience at checkout.
After receiving our printed receipt, we said we wanted to pay cash. The first waitress told us we could not pay cash because it was'already in the system,' which confused us. Another waitress stepped in & mentioned something about tax & that it couldn't be changed, but she was mumbling & not talking clearly. When we explained that staff usually ask customers whether they are paying cash or card before printing the receipt, she responded in a clearly defensive, confrontational, & argumentative manner. She insisted that it was entirely the customer's responsibility to inform them & repeatedly said they'work differently here' & have their'own rules.' Her tone felt aggressive & dismissive, as if she was talking back to the customer rather than trying to resolve the issue professionally.
As people who have worked cashier jobs ourselves, this explanation did not make sense to us. We asked to see the policy she was referring to & were told to speak to the owner instead.
When the owner came, she explained that once the transaction is entered into the system, it cannot be changed because they would be charged a penalty. From the conversation, it sounded like some cash payments may not be entered into the system & that taxes might not be charged when customers pay cash. This raised a serious concern for us. Is it legal for a restaurant to accept cash, not input the transaction into the system, & not charge GST & QST? Taxes should be applied equally to all customers regardless of any payment method.
That said, the food itself was good, & we enjoyed what we ordered. The waiter did apologize in the end, which we appreciated. But those don't cancel out the fact that the situation escalated because of poor communication & tone from staff. A simple, calm explanation at the start would have avoided the entire conflict. Clear communication, consistent procedures, & better customer service would go a long way.
Kalapaw offered such a good variety of classic Filipino dishes. We had masarap na gulay, sizzling pork sisig, pork bbq & turon. The food was amazing & comforting, we ended up taking a palabok to go! Shoutout to Monnet for making the best pork bbq & turon! Will definitely be back when I visit Montreal again :) Service was great
Food are really good. I love everything but specially try the kalamansi letche flan for dessert, its superb!!! The servings are big too, so be careful if you don't want to end up having a lot of bags to go! This is why whenever people would ask me to recommend a filipino restaurant, i always recommend Kalapaw. Truly a taste of home.
This place is a gem. Parking is easy, & the service is incredibly warm & welcoming. They have lots of choices on the menu, but the Lomi Overload was definitely my favorite-absolutely delicious!
The portions are huge, so you definitely get your money's worth. Highly recommend if you're craving a real Filipino feast!
French message will follow! The service & the food was great, tender meat & chicken cooked to perfection. You will enjoy!
Le service & le repas était incroyable, la viande était tendre & le poulet cuit à la perfection. Vous allez adoré!
We've had takeout here before so we decided to have dinner at the restaurant. We ordered the Ginisang Talong (eggplant), the Adobo (chicken) & the Lomi Overload (soup noodle). My goodness, no time to talk, too busy eating, the food was so delicious. Will definitely return soon & I would love to try the Halo Halo dessert.
Really disappointing experience The food was significantly delayed, & several dishes had an overwhelmingly strong vinegar taste The shrimp did not appear fresh, & the service was minimal & at times unfriendly. I also experienced a headache & stomach pain after the meal.
Love this Filipino joint ! Everything from food to service was just amazing! However, only the Inasal was little too sweet for my tastebuds but everything else was delicious!
Nov 20, 2025
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Highly recommend ordering the fried sea bass, skewers, & chicken, they were so good. The stir fried vegetables were also good. The overall flavor was great.
Great meat options, good service & atmosphere (although air conditioning was cooold)
Got the Kamayan(?) platter to share which was 50$ (to be honest I found it a bit pricey for what we received but was still good)
Would recommend
A place to fill the tummy with yummy presentation & homemade goodness. Each dish is carefully paired with multiple ingredients to create colours & textures for the taste buds. Portion is big & shareable. Seating is spacious & comfortable. Located in a big plaza with lots of parking & some dessert options for after the meal.
