Le paradis des amoureux du chocolat ! Juliette & Chocolat est un restaurant-chocolaterie spécialisé dans les desserts décadents : des brownies intensément chocolatés aux fondues en passant par les crêpes et les pâtisseries, il y a tout pour les gourmands !
Les avis convergent sur une ambiance chaleureuse et gourmande où les desserts et le chocolat tiennent le haut du pavé : fondue riche, crêpes, gaufres, brownies, cheesecakes pistache, San Sebastian, etc. Le décor est souvent salué comme cosy et accueillant, idéal pour un dessert en couple, en famille ou entre amis, et les portions et la présentation sont généralement appréciées. Le rapport qualité-prix est parfois jugé élevé, mais la plupart s'accordent à dire que les saveurs et la qualité des ingrédients justifient le coût. Le service est parfois décrit comme excellent et attentif, mais d'autres retours pointent des périodes de surcharge du personnel, des lenteurs ou des erreurs de commande, et des critiques sur l'organisation ou la propreté selon les branches. Certaines expériences notent des options halal et une offre variée qui mêle desserts sucrés et plats savoureux, avec une ambiance qui peut varier selon l'établissement mais reste largement valorisée. Dans l'ensemble, Juliette et Chocolat apparaît comme une adresse incontournable pour les amateurs de douceur et de chocolat, offrant une expérience conviviale et riche en saveurs malgré des nuances selon les lieux.
This is my third time visiting, so this review is a culmination of these experiences. The ambiance of the place is very nice. Clean, new & stylish. This place has potential. However, the service is a mess, slow & inexperienced. The place is perhaps under staffed as everytime we went it was very slow despite there being only a few customers. The items on the menu are certainly not cheap, & the quality needs work. Management seems rigid as they would not allow us to exchange a 10$ drink that tasted bad''according to their policy''. Never had such an experience with bad orders from other restaurants. Will not be trying this place again.
This new location is indeed worth a visit , very clean , plenty of parking lots. Good selection of hot/cold drinks & chocolate. service is excellent. Highly recommended
14 mai 2024
sur Google
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Very disappointed. Juliette & chocolat is not like it used to be. The food was too sweet & the chocolate that was served tasted like melted chocolate from the dollar store. Service was also VERY slow. We were 4 people in the restaurant & it took the waitress 30 minutes to take our order. We didn't even receive any water when we sat down & when we were ready to pay, they wouldn't take our gift card!!! Avoid. Juliette & chocolat should have stayed closed for good.
Mon copain & moi sommes allés au Juliette & Chocolat pour la première fois depuis de très nombreuses années. Nous sommes allés vers 22:00, après un excellent souper, pour manger un dessert. Nous avons été complètement déçus de l'expérience. Le décor est joli, mais c'est beaucoup trop éclairé. La musique est très forte, on ne s'entends pas parler. L'ambiance est plutôt familiale, mais pas du tout reposante. Nous avons commandé des gaufres qui sont arrivées complètement froides. Nous avons été surpris, car nous nous attendions à les avoir chaudes avec le coulis de chocolat (comme sur l'image dans le menu). Même le chocolat chaud n'était pas si chaud... Les desserts sont très lourds & très (trop?) sucrés. Je pense que le nouveau concept se veut plus familial. J'imagine que c'est ce qui est payant, dans le même genre que Chocolat Favoris. Il y a beaucoup de choix dans le menu, mais rien de vraiment recherché. On dirait que c'est du sucre, juste pour du sucre. Malheureusement, pour notre part, ce n'est pas du tout ce que nous recherchons comme restaurant de desserts. Je dois dire que le service reçu était excellent & rapide, par contre! 😉
J'étais là-bas hier c'est excellent la nourriture très bonne le service excellent je remercie le gérant pour son accueil la serveuse était très gentille je recommande fortement cet endroit merci beaucoup pour tout.
3 mai 2024
sur Google
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The place is very beautiful & the service is excellent & the food & hot drink is one of the most wonderful tasted. I advise everyone to try the place. Every time I visit Montreal, go & enjoy the beauty of the place & the service.
Order No. 0000800 Packaging is great. Staff are friendly & supportive. Taste is awesome & unforgettable. You made my birthday special. Thank you so much
I am going to edit this review. I am sorry about it but I had to do it as reviews are meant for customers, lik me, would read & frequent the place. Yes, I had been a few times, with my family,& liked it very much. Our son was visiting us, & we there for a treat. We ordered the usuals. The waitress took the order. After a long time, she came back with the order. Instead of two small Uncle Mario's ice cream shakes, she brought two large. We told her that we asked for two small shakes. She said, Oh, we don't serve small in winter...we do that only in summer, & that it is mentioned in the menu. My wife was not there when she served us these. When she came back, she asked why did they they serve large ones...I told them that this was what she said. My wife was surprised, & asked to see the waitress again. Another waitress came, & this time the answer given by the new waitress was, Oh, we only served the small to kids, & that it is mentioned in the menu. I asked to see the menu & there was no such indications in the menu at all. The waitress said that it is because it is a new menu. I was surprised with the quick answers given to us by the waitresses. We were in the midst of Winter, in January, & they served us the small Uncle Mario's ice cream shakes. & now, they are giving such answers. Actually, I should have mentioned this to me when I ordered the small in the first place. They just took the order first, & came with reasons for serving the wrong ones. I was disappointed 😞 ☹️ & upset that they lied & was dishonest about it. The owner was there, & he did not even bother to interfere & ask as to what happened. Also, another weird thing, we noticed was That the shake was thin compared to what they served before. It was sad because this was our go to place for desserts, but now I will leave it completely. Hopefully, the other locations will not so the same. This is my new review. I have not deleted my old review which follows this. I think customers should be careful as to what they order. I was also quite surprises the way the waitress was dishonest of the whole episode. We, as a family, loved this place. We have visited the same location thrice, & we have enjoyed the visit each time. The staff is warm & friendly. The desserts & the ice cream shakes are awesome. It is a good place to bring kids along to have fun.
Le service impeccable, la crêpe de sarrazin excellente. Ma déception c'est de ne pas avoir de jambon même s'il est offert au menu. Je veux bien croire que le proprio soit de confession musulmane mais il se doit de l'offrir à la clientèle qui le demande. On doit payer un supplément pour du sirop, impossible de réchauffer le café, on doit payer le plein prix. Je n'y retournerai pas.
Everything was amazing ! The quality of the food is incredible, the decor was really beautiful & the service is so welcoming & caring! Love it & it became my favourite Juliette & chocolat & I will definitely come back
