Jack Le Coq

Sarah

1.0

I tried to order a kids meal for my 5 year old but when I asked to add lettuce & tomato to her burger, the employee refused because it's not an option on their screen. I offered to pay extra to the restaurant but they said no. I said you have the human ability to physically add the lettuce & tomato & I'm offering you money for it.
They didn't even suggest another option, just kept saying no so impolitely. I told them their customer service is terrible & left.
My sister knows the owner. I will keep my review up until they rectify the situation & add that option to their menu. We go to restaurants often & this is the first time someone refused to add lettuce & tomato to my child's burger (i always pay extra if needed). Very disappointing!

Steph28

4.0

Ohhhh, j'adore. Le burger de poulet épicé au miel est tellement bon. Pas trop'spicy', avec une touche de miel & de salade de chou... ! Si vous connaissez la chaîne américaine Chick fil-a, ben'Jack' est au même niveau. Accompagné d'une portion de poutine. La sauce, pas mon genre, mais tout de même très bonne. & aussi, ON NE LA CHERCHE PAS! Il y en a jusqu'au fond.

Farooq

1.0

Wowwww how can I even explain this, ordered food waited 30-45 min just to get my food & then when I got it while I was eating I saw a little fly in the burger & was so disappointed & then I went to show it to the staff & they were being so mean & didn't even admit their fault of this crazy experience I had very unprofessional staff the tall guy with beard very mean with a huge attitude & didn't expect this from this restaurant at all, never going there never getting my food from there. Horrible experience of my life.

Fernanda

1.0

My boyfriend had a Jack burger last night & has had food poisoning since this morning. He's laying in bed with a fever right now. Please be more careful when preparing your food so this doesn't happen to other people. We're certainly not going back.

Hayden

2.0

Person who took my order tried telling me it would be impossible to not put sauce on my burger, & tried to backtrack when I called him out on the obvious lie. Still tipped, but when I pressed 10% it immediately applied a 30% tip.

PD

5.0

Chicken Tenders is incredible. The Jack Classic & Deluxe burgers are a must-try, & the red tenders are hands down the best ever - juicy, crispy, & full of flavor. Everything tasted fresh & perfectly cooked. Highly recommended!

AYA

1.0

Commande DoorDash Big flop, Le burger est arrivé complètement écrasé, plein de sauce & impossible à manger. Le poulet était détrempé, pas croustillant, & tout baignait dans un liquide au fond de la boîte. Très décevant pour le prix. … pain aussi pas toster… j'ai mis presque 50$ dans la poubelle , jamais retourné

Renaud

3.0

J'ai opter pour un burger classic. Le poulet était hyper tendre avec un goûttres fin. La chapelure ne donne pas vraiment de saveurs au poulet.
Le service etait parfait.

Encore une fois des frites'booster' avec une sorte de chapelure, ça me retire toute envie de les manger.
La liqueur en fontaine est très goûteuse & c'est'libre service'...Mon expérience sera unique.

Saminoori04

2.0

I recently ordered the Sandwich Jack Classique combo, & my experience was quite mixed.

**Fries:** 1/10 - Unfortunately, they were cold & stale, which was a letdown.

**Burger:** 7/10 - On a positive note, the burger was made with fresh ingredients, & I appreciated that.

However, I found it surprising that a small cup of spicy mayo cost $1.45.

I had high hopes when I heard Jack le Coq was opening in Laval, but my visit left me disappointed. I also recall that the location in Verdun offered waffle fries, so I'm unsure why they opted for the frozen McCain lookalike fries this time.

Ma

4.0

Bon burger different, premier choix au miel deuxième le buffalo…frite correcte cest les ondulés .