Reviews paint Jack Astor's as a lively, family and group friendly spot where the staff are repeatedly praised for warmth, attentiveness, and strong knowledge of the menu. Many diners mention quick, efficient service and clear communication about allergies or dietary needs, with service that is frequently described as impeccable or exceptional and able to adapt to busy times. The food earns broadly positive notes, with burgers, chicken tenders, nachos, and signature dishes highlighted as tasty and well portioned; several visits note reliable quality and solid flavors, while a few mentions point out a dish that was ordinary or needed adjustment. The atmosphere is described as vibrant and welcoming, with good sports viewing, lively music, and a family friendly vibe, plus attractive terrace spaces. A minority of reviews report slower bar service, some pricing concerns, or occasional gaps in service, but the prevailing sentiment invites return and celebration, with many highlighting the restaurant as a go to choice for quick but satisfying meals with friends or family.
I wanna tell about experience in here. It was really really bad. I ordered food there was no fork, no servetten & I ordered Canada Dry. There was a guy name Sam & he told there is another brand the same taste. It was not the same taste. we didnt drink & ask them to change. they brought it was smelling chlorine. We also paid all the drinks that we didnt drink. Meat was normal. I cant complain it.
Tout le monde est sympathique mais service long & & un peu « garoché ». Prix complètement exagérés pour la qualité & la quantité… c'est certain que je n'y retournerai pas.
Besides the famous chicken tenders, the food is ok, not great.
Service was not that great... no utensils/ napkins. Had to ask twice after we got our food & it's a boss boy, passing by, who took care of it. Will not go back to this location.
Our server, Xavier was very helpful, attentive & polite. We are American & dont speak French so it was great that he knew English & made the ordering process very simple. We enjoyed our meals - burgers, Mexican rice bowl & chicken tacos.
