Icehouse

Said

5.0

The staff are so nice here compared to most places in Montreal. I was also surprised at how good the food is. Especially the dessert!

23 sept. 2023

sur Google

doughboyfresh

1 Commentaire

2.0

Came to eat with my fiancé on a cold night & they made us wait outside which was fine but after waiting almost 30 mins when we were told it would be 10 we noticed the manager/owner was letting other people sit inside & order before us. We waited another 10 minutes & another group of people were seated right when they showed up so we paid for our drinks & left. I have been before & the food is pretty good but the service is terrible, I'll never go back.

joey_122

1 Commentaire

2.0

A lot of hype but unfortuntately the food was simply not good. It had no taste & was overpriced... So many better options for Mexican food I had the steak burrito & my gf the bbq chicken. & carlos & pepes, three amigos cartel even taco bell or chipotle tastes better. Not an understatement the burritos were tasteless & expensive.Will not go back.

Foodie

1 Commentaire

1.0

Hands down the most disappointing restaurant/bar experience I have had in Montreal. Icehouse is over priced, the food & beverages are beyond underwhelming, & their customer service is yet to be discovered.

We ordered a pitcher of Bourbon Iced Tea. As our waitress walked the five steps from the bar to our table I witnessed a fifth of the beverage wash over the floor. I requested a replenish, which the waitress agreed to & then never returned for. As my boyfriend & I finished our pitcher, we soberly asked each other if perhaps the bar forgot to add bourbon to our 40$ pitcher.

It is necessary to order food at Icehouse if you are looking to get a drink, as it does not have the licence to sell alcohol alone. We ordered tacos, 8$ for a half appetizer portion composed of the most basic, at home mexican cuisine since taco bell.

The highlight of our experience at Icehouse was our waitress forgetting to bring a friend her 40$ pitcher after ordering it three different times. I am extremely happy only one of us had to dish out 40$ for a single shot of Bourbon.

Leaving an 8% tip for our invisible waitress was the most regretful act I have made this entire summer.

Montreal is filled with small, non-franchised resto-gems. Here are some pleasing alternatives found in the same neighbourhood as Icehouse:
Else's (156 Roy Est), Dieu du Ciel (29 av Laurier Ouest), Big In Japan (4175 Boulevard Saint-Laurent), Réservoir (9 Rue Duluth Est)

Foodie

2 Commentaires

1.5

If you think having greasy chicken dumped in front of you to be eaten off of brown paper towel is a good idea, this is the restaurant for you.

Also, when we asked the waitress for hot sauce, she pointed at the bar & said that's where we would find the tray of hot sauces. Yes, as logical as the chicken, she pointed for us to go get the hot sauce ourselves.

Foodie

1 Commentaire

2.5

Un dimanche, 18h15, nous arrivons au restaurant, plusieurs tables sont libres. Puisque nous ne sommes que 2 sur 4 convives, on nous fait attendre dehors. On se retrouve 3 couples à attendre dehors, pourtant, il y a de la place à au moins 3 tables & au comptoir. Le serveur/hôte est vraiment bête. Éventuellement, il nous est permis de nous assoir, nos amis arrivent, le service est lent & l'eau goûte l'eau de piscine, mais notre serveuse est sympathique & nous conseille bien, mais le serveur/hôte nous bouscule, fait de l'attitude & engueule les gens à la table à côté de nous.

Le menu est écrit au tableau à l'intérieur & nous ne pouvons pas le lire de la terrasse. En fait, même en allant à l'intérieur, il y a beaucoup de choses qui ne sont pas claires.

Pour la bouffe, c'est variable. Le sandwich au brisket est bon, mais la portion est petite & 12$ pour un sandwich sur un pain burger, pas de frites, pas de salade, je trouve ça cher. Mes amis ont aimé leurs crab cakes, le tacos au pelures de patates est correct mais le poulet frit est juste correct aussi. Ce qui est un peu décevant quand tu paies 38$ pour un seau complet. Ça venait avec un peu de salade de chou qui était bonne & de la salade de patates que personne n'aimait sauf moi. Nous sommes allé ailleurs pour le dessert parce qu'on avait vraiment hâte de s'en aller.

Foodie

3 Commentaires

2.0

food is unbelievably greasy!
we had steak burritos, it had no flavour! Just a taste of grease!

Seats are very uncomfortable. You are sitting on a thin bench with no back support.

I'd say there are much better options to try other than this place

Foodie

1 Commentaire

2.0

Le service y était TERRRRRIBLE. Je n'ai jamais vécu un tel mépris de la part d'une serveuse qui s'obstinait avec nous, ne nous expliquait rien & nous incitait à commander rapidement sans répondre à nos questions (ou en nous coupant en plein milieu de nos phrases) C'est le pire service que j'ai eu dans resto, toutes catégories confondues. Y aller avec un groupe de 10 personne relève du défi puisqu'ils ne prennent pas de réservation vue la petitesse (toutefois charmante) de l'endroit. En arrivant à 17h nous avons pu y arriver (yé!) Le décor, la bouffe créative & le drink limonade Burbon sont les points forts.. bon deuxième, arrive la nourriture en bonne quantité mais relativement chère.