I AM PHO

David

5.0

The chicken soup was delicious & generous!

3 mars 2026

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Avy-Loren

1.0

Food. The lowest quality I have ever experienced.
Horrible plating.
Cheap ingredients.
Poorly cooked or prepared.
Nothing really on a plate.
Seasoning very poor.

Service. The worst I have ever expedited. Little to no attention. Barely spoke English well & French was not much better.

Atmosphere. Cheap, loud & echoey, dark, no care went into the design to make it a nice customer experience.

We tried this place as it was new & love eating this type of cuisine.

We ordered the chicken plate & the pork chops.

There was barely any chicken, it was over cooked, hard, poorly seasoned. The noodles looked a day old & were under cooked & the other portion was all clumped together & could not even be separate lol.
The tiny half ounce of liquid in a metal portion control container was straight out of a bottle.
The two pieces of lettuce appeared to be unwashed & just placed into bowl to fill in space. It was a disaster.

The pork chop was even worse. Firstly the two pieces of pork were not considered to be chops. The thickness of each pork chop was around the same as a kraft cheese slices & individually wrapped yellow processed American cheese.
Second, tons of bone. Third, leathery dry & terribly overcooked & horrible (little) flavour. It came with rice which also tasted & chewed as if it were a day old rice, No flavour & was a complete joke. There were (again) two unwashed slices of lettuce with a couple of pickled veg which were more wilted than not.

This has to be the worst example of Asian food I have ever eaten. Moreover, not once did anyone come over to ask about how the food was or if we were enjoying our meal.
The table lacked cutlery, & napkins & we had to ask multiple times after being served to receive them.

They served two glasses of water & never came by to refill, which is just as well as it was room temperature, smelled off & tasted horrible & could not drink it. We were going to order a drink but no one came to ask if anything was ok.

I have never seen a lack of customer service in the foodservice & hospitality industry anywhere in the world - on four continents!!!

I don't know is this is a franchise or single owned restaurant, but if it were a franchise this is the wrist run & worst trained (or lack of training) I have experienced.

Go to Chez Lien or almost anywhere else, this local eatery had the opportunity to make a killing in this small & secluded Montreal west community if they provided good food & good service at a reasonable price. They failed on all points.

Oh, & don't even get me started on how much money I threw down the drain (which is where the food should have gone) for this waste of time & eating. Sadly I had not eaten all day & too tired to eat elsewhere or at home. I made the best of it. I also paid for that in the washroom that night & morning.

Never ever again!!

do not waste your time, money, energy, life etc going here.

So obviously I will never return or try another location for that matter.

20 janv. 2026

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Mike

5.0

Great soup. Large serving & filling for a meal.
I ordered the Grilled chicken tonkinese soup. Delicious!!

28 déc. 2025

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Keisha

1.0

This restaurant is rated 4.5 stars, but unfortunately my experience did not reflect that rating at all. The service was unpleasant & unwelcoming. I was also surprised to find that nearly everything on the menu is an add-on rather than a standard combo. For example, a chicken plate with beef as an add-on costs an additional $5 plus tax, & adding shrimp is another $5 on top of that, which adds up quickly.

The soup was difficult to eat as it was served in a very small bowl (as shown in the picture), making it impractical. Utensils were dirty, to make matters worse, my food arrived cold.
I've been to many Vietnamese restaurants, & unfortunately this was by far the worst experience I've had.

23 déc. 2025

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Donna

3.0

Nice atmosphere. Services was fast. The soup meal was ok. It was served with fresh basil & sprouts. I found the beef a bit tough so I would stick to the chicken next time.

8 déc. 2025

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Toby

5.0

Delicious pho - I had the grilled chicken. Lots of vegetables & the medium was too big for lunch.

7 nov. 2025

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Mirko

3.0

Portions are way smaller than their other locations (ignore their responses saying they're not) & the cooking quality varies. Chicken is dry & or overcooked

1 nov. 2025

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Jenny

3.0

I ate I AM PHO in downtown & Cote des neiges many times. I like them both so when I saw there was a new location near my place, I decided to go.

I took the grilled chicken on rice... the chicken was too hard. They must have grilled them too long or grilled them twice. It lacked of juice & it was dried. On top,I had 2 pieces only. The amount compared to downtown & Cote des-neiges was smaller. I ordered to pick up so maybe if I ate there would be different. Nonetheless, I do not think I would go back to this location because the taste was not the same compared to the two locations I have been. Flavorless.

11 oct. 2025

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