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Commodités, services et plus
Henri Brasserie Française + Lounge a été présenté dans l'article(s) ci-dessous.
Avis pour Henri Brasserie Française + Lounge
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Les avis mentionnent souvent
beautiful(26) brasserie(23) dessert(19) prix(19) recommend(19) french(18) cocktail(17) qualite(17) lunch(16) hotel(15) decor(15) brunch(14)
I had high expectations for this restaurant, but unfortunately, the experience fell far below them.
The food was deeply disappointing. The dishes lacked balance, freshness, & overall attention to detail. What was presented as refined cuisine felt uninspired & poorly executed, especially considering the pricing & reputation.
The service mirrored the food - inattentive, distant, & at times noticeably snobbish. Hospitality should make guests feel welcome, yet the atmosphere suggested that customers were an inconvenience rather than valued patrons.
The ambiance also left much to be desired. Instead of feeling warm, sophisticated, or inviting, the environment felt cold & uncomfortable, making it difficult to relax or enjoy the evening.
Overall, the restaurant seems to rely more on image than substance. Sadly, it is not a place I would recommend or return to.
Would you like to overpay for mediocre food wrapped in a French name, paired with average service in a so-called'upscale' brasserie? Then you've found your spot.
The pricing suggests refinement; the execution does not. The food is forgettable, the atmosphere tries very hard, & the service suffers from a system where tips are pooled - which conveniently removes any real incentive for staff to care.
As for management, the tone is openly threatening. I personally heard a manager say:'I'll fire anyone who forgets to punch out.' That kind of leadership creates stress, not quality service. Staff are clearly interchangeable here, & it shows in the atmosphere.
Postscript (upon reading the owners response):
For clarity, my review is based on my experience as a customer. My wife & I dined at your restaurant as guests, & she also returned afterward - following my departure - where she was threatened by a member of your management team. These experiences stand entirely on their own & are unrelated to any employment matters.
It is therefore difficult to reconcile your reference to'transparency' with an attempt to discredit a customer's account by implying ulterior motives, while simultaneously refusing to address the facts raised. Readers can draw their own conclusions.
Stunning setting, wonderful atmosphere, attentive, unintrusive service & well executed classic French brasserie dishes with Québec influence & local ingredients
Not worth the money, it looks nice but everything else was underwhelming.
Came here to celebrate a birthday with a group, & it was honestly underwhelming.
For a place that presents itself as'special,' nothing felt special. The food was fine but forgettable, the service rushed & oddly impersonal for a celebration, & no one really seemed tuned in to the fact that this was meant to be an event, not just another table to turn over.
When you leave a birthday dinner & the highlight is'at least we were all together,' that kind of says it all. Probably okay for a regular meal, but not where I'd plan a celebration again.
Expérience globalement très moyenne.
Rien n'était franchement mauvais, mais rien n'était vraiment réussi non plus. Les plats manquent de précision, les saveurs sont plates, & l'exécution donne l'impression d'une cuisine faite en pilote automatique. On mange, on repart, & il ne reste absolument rien.
Le service fait le strict minimum : présent sans être attentif, poli sans être impliqué. On a souvent l'impression de déranger plus que d'être accueilli.
Quant au rapport qualité-prix, il est difficile à défendre. Pour ce niveau de cuisine & de service, les tarifs paraissent simplement déconnectés de la réalité.
En résumé, un restaurant qui donne l'illusion d'une bonne adresse sans jamais la concrétiser. Correct pour dépanner, mais certainement pas pour y retourner.
Le restaurant mise clairement plus sur son image que sur ce qu'il y a dans l'assiette. Les plats sont corrects au mieux, mais sans âme, sans surprise, & clairement pas au niveau des prix demandés. On a l'impression de payer le décor & le nom, pas la cuisine.
Le service est inégal : lent, parfois désorganisé, & globalement peu attentif. Rien de catastrophique individuellement, mais l'ensemble donne une sensation de laisser-aller.
L'ambiance, elle, se veut'chic', mais tombe vite dans le superficiel. Beaucoup de bruit, peu de chaleur, & une impression générale de restaurant qui cherche à paraître haut de gamme sans en assumer réellement les standards.
Bref, une expérience oubliable. Il y a bien mieux ailleurs, pour moins cher & avec plus de sincérité.
Le gérant, Paulo, devrait travailler plutôt dans un Macdonald, à mon humble avis...
Very disappointing food for the price.
Beautiful ambiance, excellent service but food quality was very disappointing given the high profile & high prices at this resto.
Had trouble locating goat cheese in the beet salad ($23), house smoked salmon lacked flavour, served with a single cracker ($26), shrimp linguini was very underwhelming, my husband felt it was no better than Kraft Dinner ($47), smoked salmon pasta had only cooked smoked salmon & not raw in the sauce, would have been better topped with some fresh gravlax ($37). Desserts didn't fare much better. Ice cream in profiteroles tasted like cheap ice milk & not ice cream ($17) & the Mille feuilles was all feuilles & nowhere near enough cream ($16). No bread was offered. Dinner for two with wine & coffee & tip was $370. That's ok when the food has taste, but not when what's on the plates is at best,'meh'. Poor quality food, we won't be back.
Délicieuse soirée qui fut délicatement agrémentée par notre serveur Gabriel.
Mauvaise expérience. La nourriture était fade. J'ai pris une salade au thon & le thon avait un goût de carton. Mes amies ont commandé une soupe à l'oignon & elles sont toutes les trois tombées malades. En revanche, la crème brûlée & le millefeuille étaient bons.
Les frites étaient très grasses & personne n'a terminé son plat. Dommage car le cadre est beau mais le restaurant ne correspond pas aux attentes.
Cuisine pour le brunch excellente & le personnel compétent & agréable
Henri at Hotel Birks was a beautiful experience. The ambiance is warm, intimate, & thoughtfully designed-calm, elegant, & inviting without feeling formal. The service truly stood out: friendly, attentive, & genuine, especially at the bar, where everything felt relaxed & well cared for. The food was excellent, but it was the atmosphere & service that made the night feel special. A place that makes you want to slow down & enjoy every moment.
Reservation: 6:30 on Monday (29 Dec); arrived close to 6 & got seated right away. Host service: 5/5
Server: David was well spoken, always smiled & happy to answer any questions. 5/5
Cocktail: La Phenomene - rye whiskey, red wine, peach liquer... 5/5
Appetizers:
Escargots à l'ail gratinés: buttery, garlic; almost 12 pieces 5/5
Tartare boeuf (Beef tartare): soft, delicious, seasoned well 5/5
Soupe à l'oignon (Onion soup): nice beef flavored stock, sweet onions, cheese-crouton a bit small 4.5/5
Foie gras de canard mi-cuit (duck liver): silky, smooth 5/5
Mains:
Linguini aux crevettes épicées (Spicy shrimp linguine): very tasty, the best 5/5
Joue de boeuf braisèe (braised Beef): super tender, melt in your mouth 5/5
Chef's recommendation: crusted Halibut with sweet potato purée & grilled root vegetables - a bit dry 4/5
Dessert:
Mille-feuille façon Henri: flaky & not too sweet 5/5
Paris-Brest (chou pastry with hazel praline & cream) 5/5
Ambiance: well lit, easy conversations (not loud) 5/5
Overall 5/5
Total cost: ~400 CAD plus tip
Very disappointed basic food / very overpriced. Food wasn't served all together. Won't go back.
Such a beautiful place to grab brunch, with a delicious menu, including seafood cold bar, & buzzy atmosphere without being too loud to catch up with friends.
Belle expérience pour le Nouvel An. Gabriel a été très attentionné. Nous y retournerons!
Chez Henri est notre endroit de prédilection pour un repas festif : excellent menu, une belle carte des vins & des suggestions du sommelier très appréciées. Service très attentif & très adapté & apprécié de notre ado. Un plaisir.
Great atmosphere, the restaurant was beautifully decorated. Dishes were good except the duck was a bit chewy. Server was fine but for some reason I got a judgemental vibe from him.
