Hanami SUSHI & WOK

Adriana

4.0

The food was fresh & of good quality, though the mussels were a bit disappointing. The sushi rolls were fantastic, however. We had multiple servers, but the service was lacking. They were quite distant & seemed unhappy to help, even when we asked for napkins or had menu questions. One server, Irvana, was exceptional. She was incredibly accommodating & maintained a cheerful demeanour throughout our entire experience. The restaurant itself is charming, with lovely decor & a pleasant atmosphere, & it wasn't overly crowded. We visited around 7 p.m. on a Monday, so it might be busier on weekends. Since we were a group of seven, it would be best to reserve a table.

Monique

1.0

This was the worst dining experience I've had in Kirkland, West Island.
First, the squid was clearly not fresh. About two hours after leaving the restaurant, I developed severe stomach pain, which made me seriously question the freshness of the food & the restaurant's food safety standards.
What upset me even more was the payment process. I paid in cash, but the restaurant did not provide any receipt or bill. The staff simply told me verbally that the total for dinner for two was $84. I handed over $100, & they kept the entire amount without returning any change or asking whether I wished to leave a $16 tip.
I have never experienced anything like this in West Island. Every other restaurant I have visited provides a receipt regardless of the payment method. Not receiving any proof of payment, combined with having my change kept without my consent, made the entire transaction feel completely lacking in transparency & professionalism.
This experience left me extremely disappointed. I hope the restaurant improves both its food quality & its payment practices.

Paul

1.0

I was very disapointed when we tried out this well known sushi spot. It really is sub par to the point where I would say that supermarket sushi is better. First of all, deep fried appetizers that are stuffed like Wonton or Imperial rolls are all store bought & frozen, as were the sauces to go with it...then the sushi was very bad. Dry old rice, lower quality fish & also a surprising lack of variety. They did not even have any tuna on the menu. Everything was farmed salmon rehashed in 10 ways, & the rest was the standard Omelette, fake crab etc. No taste at all, no innovation , just a bland lackluster limited all you can eat menu. The waitress was charming & slightly embrassed as she even aknowledged that the food was not the best & that little effort went into it...' We don't make dumplings & spring rolls in house anymore, its just too much work' verbatim...well if I wanted frozen dumplings I would simply go to the freezer section at Provigo , next to the TV dinners & buy a few boxes...why pay 3 times the price for garbage like that in a restaurant...As for the Sushi, samr thing...it is supermarket grade at best. Save your money.

Sandy

5.0

Excellent sushi spot! The taste, quality & freshness is incredible. The service was also great. We'll definitely be back!

LonePenguin

5.0

Very good place, best sushi in the west island. great pricing, quick & friendly staff & quality ingredients.

Jean

1.0

They force tips here. the guy told us'you have to tip at least 15%' at the time of payment. If they're going to force tips they have to tell you BEFORE the meal. It has to be clearly indicated & it is not. Not at the time of payment. It is illegal what they are doing here. If you're looking for a better place go to La Pere, It's on St. Jean. They have better food & the restaurant doesn't force tips. The difference between La Perle & Hanami. When you order beef & broccoli they actually give you more than 2 tiny slivers of beef. Hanami treat you like you should bow before them an be happy thay they actually serve you. While at La Perle they act professionally & give you great food. They even are polite with my old father when he is overly condescending as he explains what a martini is to the same guy everytime we go there. I cringe he laughs it off. Hanami is trash. I gave them one last shot. They failed. Do not go there. All they're after is your money. They dont care about service or quality. Im sorry Im not 25 years old & perfect. But i still deserve good service. Hanami is trash. You deserve to spend your money at a place that treats you with respect & CARES about your business. A place like Allo Mon Coco where Max gives me dessert sometimes & doesnt charge me. Where he puts up a picture of a young child who drew it for him. People like Charles & Jazz at Chez Cora who always smile & make you feel welcome. People like Jeanine at Le Beaujelais & everyone else that tell themselves'how would I like to be treated.' Doing this job hard. But doing anything is hard. If you cant take the bad than you shouldnt get the good. Treating people with respect is important. Especially when they're being difficult. It shows your worth. People might not say anything but they notice. & they notice restaurants like Hanami sushi & Le Manoir Kirkland that rip off their customers. Shame on you. Shame.

Mariem

5.0

Sushi Hanami is fantastic! The service is always amazing, the ingredients are fresh, & the food is delicious. We always come back & are never disappointed. Highly recommended for anyone looking for quality sushi & a great dining experience!

Pui

5.0

Always good. Quality consistent, quick & good service

Wendy

2.0

The staff was initially hesitant to accommodate my boyfriend & I because we're blind. After some discussion, they agreed to help us this one time but informed us that next time, we'd need to bring a sighted person or know exactly what we want to order ahead of time online. Unfortunately, their website isn't very accessible with screen readers, which makes it tough to navigate & place orders online.

The food quality was decent, although the wonton soup didn't quite hit the mark for me - I've had better wonton soup at Chinese buffets. The tempura was also quite oily & greasy.

Alejandro

5.0

The food was very good , the quality of the sushi & the other foods was good, good service also I recommend .