Reviews describe Gaufres & Glaces in Laval as a standout dessert spot with waffles crispy on the outside and soft inside, delicious gelato and milkshakes, and generous portions at reasonable prices, making it a go to for waffles, ice cream and treats, with the staff often praised for being friendly and the decor described as cute and inviting, sometimes including a terrace option. The menu is varied and fresh, featuring favorites like pistachio, tiramisu, Belgian waffles and many toppings, and many visitors consider it one of the best dessert places in Laval, ideal for waffles, gelato, or milkshakes, even late at night. Still, a few drawbacks are mentioned such as occasional undercooked waffles, limited chocolate flavor options, moments of slower service on busy nights, and some hygiene concerns in outdoor seating areas. Overall it remains a popular, reliable spot for a sweet treat and a lively dessert outing.
The guy at the cash register (he's the manager apparently )was really unfriendly & rude. Very nonchalant it was the first warm day of May 17th & he honestly didn't seem happy to be there. I asked about the prices of the cups & he told me to look at the menu even though I was standing right in front of him at the counter.Customer service was a 2/10 & really inefficient.. also heard him curse while being infront of him ordering.The ice cream & the concept are good, but being served by someone unpleasant while supporting their business is not something I want to experience again. Customer service is all about welcoming & helping your customers !! This is one important key for me when you run a buisiness!! I won't be coming back . If you want good customer service with good ice cream trust me go elsewhere
May 17, 2026
on Google
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Had an amazing experience. The owner, Valerie, & her daughter were absolutely wonderful-their service was friendly, patient, & truly welcoming. The waffles & ice cream were delicious, & they were incredibly kind & understanding with my autistic son, which meant so much to us. We'll definitely be going back, & I'll be recommending this place to everyone! 🍦🧇✨
This place is like heaven! A place for those who have a sweet tooth. They have not only the best waffles but they're made fresh! The toppings are to die for! They have a variety of goodies for you to indulge & enjoy! A perfect little spot to get ice cream with friends, grab some chocolate, or whatever your feeling they got!
I spent more than 60$ dollars for the workers to make a mistake & tell me if I wanted it rectified, I would have to pay for another item. To be clear, it wasn't because what I wanted was extra, it's because they would have to remake my order.
The ice cream is good but the customer service needs to be deeply rethought!!!
Tried Gaufres & Glaces Laval & wow 🤍 The waffles were perfectly crisp on the outside & soft inside, & the ice cream was absolutely delicious. It's honestly one of the best dessert spots in Laval. If you're craving fresh waffles or gelato nearby, this place is definitely worth a visit!
Feb 23, 2026
on Google
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Such a fantastic dessert spot in Laval! We tried the Belgian waffles & gelato at Gaufres & Glaces Laval, & everything was fresh, flavorful, & served in really generous portions. It's a great place to go if you're craving waffles, ice cream, or even a good milkshake. The staff is super friendly & welcoming, & the portion sizes are honestly huge. Definitely recommend checking it out!
Such an amazing dessert spot in Laval! We had the Belgian waffles & gelato at Gaufres & Glaces Laval & everything was fresh, tasty, & very generous. Great place for waffles, ice cream, & milkshakes. The staff is incredibly friendly & the portions are massive. Highly recommend!
Tried Gaufres & Glaces Laval & wow 🤍 The waffles were perfectly crispy, the ice cream was amazing, & it's hands down a great dessert spot in Laval. Definitely recommend if you're craving waffles or gelato near you!
Amazing dessert spot in Laval! We tried the Belgian waffles & gelato at Gaufres & Glaces Laval & everything was fresh, generous, & delicious. Perfect place for dessert, waffles, ice cream, & milkshakes. The staff is super friendly & the portions are huge. One of the best dessert places in Laval!
Amazing dessert spot in Laval! We tried the Belgian waffles & gelato at Gaufres & Glaces Laval & everything was fresh, generous, & delicious. Perfect place for dessert, waffles, ice cream, & milkshakes. The staff is super friendly & the portions are huge. One of the best dessert places in Laval!
This is our go-to dessert spot in Laval. Whether we're craving a creamy ice cream or a warm, fluffy bubble waffle, they always deliver. Our favorite was the pistachio with tiramisu. It's the perfect place to satisfy any sweet tooth - we keep coming back & it never disappoints!
Nov 18, 2025
on Google
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Gaufres & Glaces is one of my fav Ice cream spots in Laval. I literally love their KitKat Waffles, which I order all the time. This time though, I wanted to try something new, so I ordered the Tiramisu Pistachio Sundae. It was a 10 out of 10. Super Delicious & very beautiful.
Totally recommend his place. Give it a try !
Was really nice & the ambiance is very beautiful , my niece loved it & the ice cream tasted very delicious ….. I would say tho you get a lot of ice cream so that's a plus !! 🤭
Delicious ice cream & cakes! Great staff & you have everything you desire when it comes to desserts! Fruits, vegan, pancakes, waffles, gelato, milkshakes & more!
