Fondue Chinoise Express

Felix

1.0

Terrible experience - will never return.

As returning customers who have eaten here many times, this visit was deeply disappointing & uncomfortable. Right after we paid for our order, the owner suddenly threw an unprovoked fit & started making dynamic, offensive comments on our looking simply because we were wearing sunglasses. He went on to criticize us using very harsh & disrespectful language for several minutes.

Because we had already completed the transaction, we chose not to escalate the situation, but the owner's behavior & attitude were completely unacceptable & borderline aggressive. You go to a restaurant to enjoy a meal, not to be lectured or insulted.

This is hands down the worst service experience I have ever had at any restaurant in Canada. I strongly advise everyone to stay away!

Sharon

5.0

Dan Dan noodles are 🔥

Caroline

4.0

Mama Bangkok était fermé ce jour là exceptionnellement alors jsuis allée essayer Fondue chinoise Express.
😌 J'ai eu un léger sourire en lisant le nb d'affiche scotché sur les vitres. Cela me rappelait tellmt les petits restos en chine. Ça fait très cantine anti-covid mais mise à part cela, la dame est serviable & aimable. Plat choisi & testé : DanDan noodles 🍜

Nourriture : très bonne
Portion : généreuse (tu en as pr ton argent)
Ambiance : cantine en Asie donc si vous n'êtes pas a l'aise, vaut mieux faire du emporter.
Couverts/ustensiles : une petite caution qu'elle vous rendra lorsque vous aurez fini de manger & redéposer le bol & cuillère a soupe.
Paiement : comptant & débit (pas crédit)

HeruZha-5193

1 Commentaire

1.0

I'd like to share my terrible experience at this restaurant so that others can avoid going through the same thing.

After placing my order, I went upstairs to the supermarket to buy a bottle of water while waiting for my food. When I came back downstairs to pick it up, a man from the kitchen-who I believe may have been the owner-immediately confronted me in an extremely aggressive & hostile manner.

He said,'Do you know how long we've been looking for you? Why did you leave without telling us?' His tone was loud, rude, & intimidating.

I was completely shocked. I honestly didn't know what to say because I didn't understand what I had done wrong. I had simply gone upstairs to buy a bottle of water while waiting for my order. I had no idea that I was expected to tell the staff before stepping away for a few minutes.

What upset me the most was not the misunderstanding itself, but the way I was treated. Instead of calmly explaining the situation, he kept shouting at me, saying,'Say something! Talk!' His attitude was extremely aggressive & disrespectful. As a woman standing there alone, I felt intimidated & humiliated.

To make matters worse, I hadn't eaten anything all morning because I had just been to the hospital for blood tests & other medical examinations. I was already feeling weak, dizzy, & exhausted, so I simply didn't have the energy to argue.

If someone had politely explained the situation, I would have gladly apologized if I had unknowingly done something wrong. Instead, the staff refused to hand me the food that I had already paid for & appeared to insist that I admit I was at fault before they would give me my order. At first, I genuinely didn't even understand what I was supposed to apologize for.

I've never experienced anything like this before. No customer deserves to be shouted at, intimidated, or made to feel threatened over such a minor misunderstanding.

I cannot recommend this restaurant based on my experience. Everyone deserves to be treated with basic respect & courtesy.

Kaehwai

1.0

My wife vomited & sick for a day after eating here.

Food is salty.

Aidan

5.0

The 5 spice pork with potatoes haunts me in my dreams, I need that recipe. Huge portions, delicious food, very good price. Intimidating ordering experience, but it's part of the charm, & extremely worth it. What a gem!

Ploy

5.0

Hidden gem for noodle soup spot.
I ordered 5 spices pork noodle soup. The portion is bigger than I expected & it's very tasty. Definitely comingback to try other menus

Arjov

5.0

Have been going there for more than 5 years. The quality & quantity for that price range is extremely fantastic.

GiannaWon-2437

1 Commentaire

2.0

Je NE recommande PAS ce restaurant.

L'endroit impose plusieurs règles étranges & beaucoup trop strictes, ce qui rend l'expérience vraiment inconfortable au lieu d'être accueillante. L'ambiance donne même une impression assez hostile. Je n'ai jamais vu autant de restrictions dans un restaurant.

Le pire reste le paiement. Mon plat était affiché à 16,50 $, donc environ 18,97 $ avec les taxes à Montréal, mais on m'a facturé 20,13 $. Personne ne m'a expliqué clairement ce montant supplémentaire ni demandé si je voulais laisser un pourboire. Ajouter des frais sans informer le client, ce n'est pas acceptable.

Il y a beaucoup d'autres restaurants de nouilles à Montréal qui traitent leurs clients de façon plus respectueuse. Honnêtement, mieux vaut aller ailleurs.

Mad

1.0

Really weird experience. Food was bland with small pieces of meat & a load of noodles. Service was rude as soon as I start ordering. They were nice to chinese customers but others.. a total different scenario.