évoilà5
Des repas internationaux sains qui simplifient votre routine de semaine.
FERMÉOuvre demain à 12:00
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À propos
Détails
Commodités, services et plus
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Commodités, services et plus
Je n'y suis pas allé depuis des mois, & je suis content de ne pas y être allé. On peut trouver des ingrédients plus frais, de meilleures portions & un meilleur service presque partout ailleurs pour moins cher. La nourriture était terrible, les ingrédients étaient vieux & gâtés, les portions de viande très petites, & pire que tout, les employés se relâchaient & maltraitaient les clients.
Je suis une senior, & mon mari & moi n'avons plus la même énergie qu'avant, donc un bon service & la commodité comptent vraiment pour nous. C'est agréable d'aller quelque part où l'on peut choisir les ingrédients que l'on veut réellement sans se sentir limité à des options de mauvaise qualité.
Mon mari rentrait régulièrement à la maison en se plaignant du service client. Finalement, il a eu un échange houleux avec une des femmes, & depuis ce jour-là nous n'y sommes jamais retournés. Nous ne regrettons pas du tout cette décision.
C'est la première fois que je laisse une critique, mais je ressens vraiment le besoin de vider mon sac.
Ma femme & moi avons commence a commander chez Evoila5 pendant la COVID principalement parce que cetait pratique. La nourriture na jamais ete exceptionnelle mais cetait correct & assez pratique pour quon continue a commander.
Depuis environ le mois de mai par contre la qualite & le service se sont vraiment deteriores. Il manquait des ingredients dans nos commandes ici & la. Au debut je laissais passer parce que cetait rien de trop majeur mais dimanche dernier cetait de loin notre pire experience.
Quand je suis alle chercher ma commande la meme employee qui est habituellement la ma donne une attitude vraiment hostile. En plus ca a pris beaucoup de temps avant que je recoive finalement ma commande. Une fois rendu a la maison la viande etait vraiment mauvaise.
A ce point ci le cote pratique ne vaut plus le mauvais service les ingredients manquants & la baisse de qualite. Apres cette derniere experience cest termine pour nous on ne commandera plus la.
I rarely live negative review but experience was memorable & I don't wish to any customer to experience this at evoila5 .
I came from the West Island to Rosemère for a medical meeting & during a short break around 11:30 a.m., I decided to stop at Evoila5 to quickly look at the menu & possibly order something. The door was locked when I arrived, so I assumed the establishment was temporarily closed & started walking away. Seconds later, an employee opened the door , was a Latino woman, so I simply asked if the store was open.
Unfortunately, what should have been a normal customer interaction immediately turned into an unnecessarily defensive & rude exchange. Instead of answering professionally, the employee sharply replied in French that she had been in the washroom & was'allowed to go.' At no point did I ask where she had been - only whether the business was open.
As I stepped inside to look at the menu, the employee became increasingly agitated, raised her voice, & informed me that she would not serve me because she'didn't like my approach.' The irony of hearing that from someone displaying such hostility toward a customer was difficult to miss.
To make matters worse, the overall level of professionalism & hygiene was surprisingly poor for a customer-facing environment. The interaction itself became uncomfortable due to strong body odor & unpleasant breath, which only added to the already chaotic atmosphere.
At that point, I chose to end the conversation & leave calmly. However, the employee still followed me to the door & loudly shouted insults toward me into the parking lot. I genuinely could not believe this was taking place in a business open to the public.
I work with patients & the public for years, & one thing I have learned is that professionalism is measured precisely during simple everyday interactions. Courtesy, composure, & basic respect cost nothing. Unfortunately, none of those qualities were demonstrated during my visit.
I sincerely hope management invests more attention in customer service standards, communication skills, & professional conduct, because this experience reflected
No subscription? I'm in! You decide 3 days in advance if you want to buy. You have to pickup though. But you'll cook & eat like at the restaurant, at half the price per plate. A lot of recipes: they recycles every 2-3 years.
Les ingrédients sont frais, les portions sont généreuses & les recettes sont simples & faciles à faire.
Le service à la clientèle est excellent!
Been a costumer for numerous years. Unfortunately last few months have noticed a drop in the vegetables freshenss ( rotten tomato wihin my order) as well as missing items in few of my orders. Furthermore when I called to discuss this I first left a voicemail. No one returned my call. I called back & was told a manager would call me back. No one called. I called back again & finally a young girl took my complaint & got back to me after speaking with the owner.Very disappointed in the slip in quality in last few months as i had enjoyed the service for numerous years.
De bonnes portions, se prépare toujours en moins de 30 min. Toujours bon !
Bon repas juste si on ai pressé & besoin des repas immédiatement il y a rien en magasin....dommage grosse perte argent de ne rien avoir en boutique !!! En plus pourquoi avoir un grand local comme ça avec aucun repas sur place