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We accept: Master Card, InteracAmenities, services & more
We accept: Master Card, InteracReviews often mention
chicken(7) soup(6) chinese(5) prix(4) beef(4) group(3) poulet(3) decent(3) dumpling(3) rice(3) recommend(3)
Worst restaurant experience I've ever had. The server handed 2 menus for 6 people to one person instead of serving the table, slammed our dishes down so hard the utensils rattled, & expected us to pass the plates around ourselves as well.
When one of our orders was incorrect, he immediately insisted it was what we ordered without listening & left the dish on the table anyway. The food was disappointing, but the service was even worse.
After I chose not to leave a tip because of the experience, the server told me,'Next time, get takeout if you're not going to tip.' I replied,'No problem, you'll never see me again.' I definitely won't be returning.
Lily & her team especially our amazing waitress were fantastic,
5 star customer service & hospitality we went there for a mini family reunion & surprise birthday
They were amazing from beginning to end
We were a large group & they were very patient & informative of the menu, I have been here numerous times but this is the first time with a larger group
Many thanks
Liezl
My girlfriend & I came in at dinner time, when it wasn't too busy. From the beginning, we were not treated well (ie: no water, had to ask for menus), we ordered the fried rice & the curry chicken.
The curry chicken had a overwhelming tumeric smell, & tasted awful to the point where I gagged smelling it. I tried sending it back to the kitchen & the man's first response was that I still had to pay for it. Ok fair... the bill comes around, & as expected he didn't take it off the bill. I decided to tip 10% because of the terrible service all throughout & the man proceeded to lash out at me in front of the whole restaurant. We left immediately, but my girlfriend forgot her scarf, we went back, & he continued to say bad things about me??
Overall, was a shitty experience, & would not recommend as the people running the restaurant are unprofessional, & haven't learned basic manners despite this restaurant being around for 10+ years.
Dynastie messed up our order twice, & instead of fixing it professionally, the staff acted irritated with us for asking for the correct food. What we finally got was average, nothing special.
They also pushed for a tip, even though the service was poor. I had to remind them that tipping is based on service, not mandatory.
Overall, a disappointing experience. Not returning.
This is great for an late night meal. Service is fast , food came fast as well.
One of my favorite chinese restaurant in Montréal. Portions are generous, service is friendly.
Good vegetarian options. The salt & pepper tofu is delicious!
If I could give zero stars, I would give negative zero.
The service at this restaurant was by far the worst I have ever experienced. Our bill was $159, yet we were pressured to leave at least a 15% tip for what was honestly poor service. Tips should be earned through good service, not demanded from customers.
One staff member was incredibly rude & asked us,'Is this your first time eating in a restaurant?' I was shocked by such a disrespectful comment. I have dined in restaurants across Asia, Europe, & North America & have never been treated this way.
To make matters worse, when we asked for two takeout containers, we were only given one. When we requested another container, the server returned & combined two completely different dishes into a single box instead. Not only was this unprofessional, but it was also unpleasant & ruined the remaining food we wanted to take home. (BTW most of the food served taste old except for veggies & shrimp dumpling)
Customer service should be based on respect & hospitality. Unfortunately, this experience was the exact opposite. I will not be returning & cannot recommend this restaurant to anyone looking for a pleasant dining experience.