Dunn's Famous

KGIOV

3.0

We came from Toronto for a wedding decided to give this restaurant a try ! Food was amazing, very clean, fast service we were so hungry so that worked out ! we had a great time with our server until the end of the visit, the bills came & she forgot one of couples bills. I went ahead to pay for my bill & the waitress had the audacity to tell me "really ?! You only gave me that, when you picked the options you could have atleast gave me %15 that's what your supposed to give" while pointing at the bill tip amt. she told me as if I came from another world. I rounded up the total with the tip & planned on leaving the rest cash with the rest of the group. She then went on to say that it wasn't enough & that I should of left atleast %15 as per the lowest option allowed other than "other" I was so shocked at what she had said. She said "you should have given me atleast $20 tip & I was just looking at her flabbergasted, as this was totally uncalled for & didn't look good on her part. She then proceeded to see my sister laws bill print out & say "& this one didn't even give me anything" again, shocked! my sister in law replied with look at the table the tip is right there... very bad customer experience at this point & didn't deserve anything anymore ! WHO SAYS THAT ? I replied back to her with in Toronto we can leave what we would like too. Our group of 6 was so disgusted & disappointed with this behaviour after such a good experience that it left a bad taste in our mouth. She then aggressively grabbed the debit machine & then cash & walked away. Rude, unacceptable,unappreciative,unprofessional. We would not return based on this response from the waitress. IN TORONTO THIS WOULD NEVER HAPPEN ! The nerve to complain about your tip when we are not even finished paying & leaving.

Andre

3.0

Waitress complained about the tip we left wasn't enough .

Walaa

5.0

Loved it! Just perfect smoked sandwiches

AJ

4.0

A cozy spot for comfort food

Danny

4.0

Great smoke meat. Food is very authentic, as I remembered back in the years. Fried pickles were a good surprise. Service is a little bit slow, but waiters are very friendly. The atmosphere is very cozy, but depending on the hours the guests can be a little loud

Anbusake

4.0

LOVE THEIR SMOKED MEAT WOW ITS AMAZING

Don

5.0

food is ok here

Mike

3.0

Poppyseed Bagel style bun on a burger? Strange combo. Cheesecake was excellent though.

Marc

5.0

Always a great experience, a bit slow during lunch but to be expected.

Francisco

2.0

I used to love eating here but over the last few months the quantity & quality of the food has noticeably declined. The Reuben sandwich used to practically topple from the quantity of smoked meat in it but the one I had about three weeks ago sat forlornly flat on the plate which looked full only because the fries were spread all around. Tonight, the club sandwich's chicken, which used to be in big chunks was shreded so small, that it scattered out of the sandwich when held in my hand. The last slice of bread (burnt around the edges) was soggy from the too ripe tomatoes,in all honesty, there was bacon in the sandwich but not even half of what used to be & the actual size of the sandwich was noticeably smaller than usual. I used to be barely able to finish a club sandwich. Not tonight. Plate was clean. Service was friendly, as usual but when tried to bring these convcerns up with the waitress, I was courtly directed to the internet reviews. I guess she has signed off on the complaint department. I hope all this can be improved. I've been a loyal customer for a long time, it would be a pitty to have to forgo what I'm sure us still a great place to eat late at night.