Dinette Marcella
An Italian dinette in the heart of Old Montreal
OPEN11:30 am - 11 pm
| Monday | |
|---|---|
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
| Monday | |
|---|---|
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
Reviews often mention
recommend(128) pasta(111) italian(81) cocktail(77) drink(71) highly recommend(70) sauce(60) bar(60) vibe(56) attentive(52) carbonara(52) tortellini(49)
Discovered this place recently & it quickly became one of my favourites!
From the front desk to my spot the service is always on point & food is amazing.
Thank you for the wonderful experience(s)!
Quick recap: Excellent Cacio e Pepe, disappointing Carbonara, & unfortunately some of the poorest service we've experienced in quite a while. We spent much of the evening waiting or trying to get someone's attention, & one of our drinks never arrived at all. The food showed potential, but the service made the overall experience difficult to recommend.
We had a reservation & arrived about five minutes early. We were seated roughly 10 minutes after checking in, at the bar. If you have a choice, I would strongly recommend avoiding the bar seating.
Unfortunately, the service went downhill from there.
After being seated, we waited approximately 20 minutes just to be given water. Another 20 minutes passed before we finally flagged someone down so we could order wine. At that point, given how difficult it had already been to get anyone's attention, we decided to order dinner at the same time. I would have liked to try an appetizer or two, but frankly, we weren't confident we'd get another opportunity to order.
The food was a mixed experience.
My wife's Cacio e Pepe (without guanciale) was very good & easily the highlight of the evening.
I ordered the Carbonara. Unfortunately, the guanciale was burnt & the pasta was noticeably undercooked. For a dish where both the pasta & guanciale are central to what you're ordering, that's pretty disappointing.
For dessert, we ordered cannoli along with a gin & tonic as a nightcap. The cannoli arrived. The gin & tonic never did. No explanation, no acknowledgement, it simply never showed up.
Eventually, we once again had to flag someone down just to get our check.
Restaurants can have an off night, & I don't expect perfection. But this wasn't one delayed interaction. It was a consistent lack of service throughout the entire meal. Waiting 20 minutes for water, another 20 minutes before being able to order, having to repeatedly seek out staff, never receiving an ordered drink, & then having to find someone to pay the bill is simply not the level of service I would expect from a restaurant taking reservations & charging accordingly.
There was clearly some talent in the kitchen, my wife's dish was excellent, but the service significantly overshadowed the food & made what should have been an enjoyable dinner frustrating instead.
Your experience may vary, but based on ours, I wouldn't return without some indication that the service issues have been addressed.
Went for dinner tonight thinking that this restaurant would be of a very high standard as all the restaurants we have dined at have been so far in Montreal. The atmosphere is lovely & in a great location. However the Spaghetti Carbonara was extremely bland & lacked flavor. Im guessing this is an acquired taste.
We had a reservation, & arrived ~5 minutes we early. We were sat in ~10 minutes of arrival. We had a bar seat, which I do not recommend due to traffic & bar activity.
After waiting for ~20 minutes we were given water. After an additional ~20 minutes we were provided the opportunity to order a drink, & provided menus. After another ~10-15 minutes, we were able to order wine & food. I will say I was going to order appetizers, but frankly was concerned about getting anyone's attention to be able to order a main.
We did order mains & the experience was different for each of us. My wife's was very good, & she really enjoyed it. Mine, the Carbonara, had undercooked noodles & burned quancaule, so not great.
We did get a chance to order a dessert, Cannoli, & it was good but we also ordered a Gin & Tonic which was never served.
I personally would not recommend, especially if seated at the bar.
Nous avons adoré notre souper.
Tout était parfait!
Un service attentionné, une nourriture excellente & un décor chaleureux.
À recommander!
We went in for Lunch, we were seated quickly on arrival at around 2.20pm. I asked for the server to take our order at 2.40pm. Ordered 1 salad, 3 entrees & 2 drinks. Salad came out in 20-25mins. As the food did not come out until 3.40, I called the Manager. Shockingly, I described my children being really famished & have been waiting for an hour to get the food. His response was the restaurants was busy, & they gave us the salad & the wait was normal. Although large groups of customers received their orders before us. He was absolutely arrogant & never apologized..
once we got our food, despite our hunger, it was not extraordinary, no way worth the wait. For me the pesto cavatappi was too much egg, couldn't get the flavor off my tongue.
Pollo Milanese was meh.
The only reason I gave this experience a two stars, for our server who was very kind & things were not in her hands, she apologized & didn't not charge us for the salad.