Dominic "Dick" Potenza was born in West Virginia and grew up in Utica, New York. He became well known in the Rochester - Buffalo area during the 40’s as a head-waiter in the supper-club type restaurants of the era. It was at one of these supper-clubs that he met his future wife, jazz accordionist Ann Collecchia, who performed using the stage name of Ann Russell. Together, they envisioned a fast food restaurant that would serve an original style hamburger with their own special sauce. After much thought, this original style hamburger took the form of a toasted bun containing a thin patty that would cook quickly. After they modified and combined two recipes that they brought with them from Rochester, Dick and Ann developed their famous hot sauce.
Overall, reviews paint Dic Ann's Hamburgers as a fast, clean, and friendly spot where the burgers are the main draw and the sauces give each location a distinct touch. Service is described as quick and attentive, with the staff making patrons feel welcome and meals delivered hot and fresh, contributing to a strong sense of loyalty among regulars. The experience is valued as a reliable top fast-food choice, and several locations are praised for recent renovations or a consistently good visit, though parking can be tricky during busy times. Some critics mention inconsistent fries or heavy sauce on the burgers, and a few feel that prices are a bit high for the portion size, while others celebrate the bold flavors and the personal vibe. In sum, Dic Ann's Hamburgers is seen as a standout option for burger fans, offering memorable sauces and solid service, but with some location-to-location differences.
Come on!!
What can be bad about this place.
Returned after. 5 year vacation & the manager remembered me & my order.
DIC Ann's for life!!!
& they reditt & beautiful inside
Mar 12, 2026
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Un des services les plus rapides que j'ai vu! L'équipe est géniale, la nourriture arrive chaude & le restaurant est très propre. Probablement le meilleur Dic Ann's au Québec!
Bon ! Je dois mentionner que j'étais une adepte de Dic Ann dans les bonnes années, par contre maintenant Hou la la, Ce n'est vraiment plus ce que c'était. La sauce est fabriquée par une industrie (Sole Mio) qui ne respecte pas la recette de base . Maintenant ce n'est que du jus de tomate qui n'a rien à voir avec la sauce d'origine. Le prix ne vaut pas la qualité. Un gros dommage, mais je n'y retournerai plus c'est clair.
I've always loved Dic Ann's. It's a specialty burger place but if you like it it's a great place. They all have thier own vibe & each is cool in its way. But you go for the burgers. If you've never been I highly recommend.
This restaurant is the best because of their Personalized service! The food is outstanding, & the staff make you feel completely at home always smiling I am greeted by my first name every time I walk in, Makes me feel at home! They make sure my meals are Perfect every time! I have been a loyal customer since 1980, It is my favourite fast food restaurant! This is my favourite by far!
Nov 26, 2025
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