Reviews of D-Burger show a mix of praise and criticism: many highlight delicious smash burgers, tasty fries, and friendly, attentive service, with several calling it a welcome neighborhood spot and something worth returning for the flavors and variety of sauces. Others caution that burgers can feel bland or that portions are small for the price, and point to issues such as over-salted fries, thick batter on onion rings, or inconsistency across visits. Delivery experiences are especially variable, with some orders arriving soggy or underwhelming, while a few reviewers note quick error corrections and good service. Some comments celebrate strong flavors and good value, whereas others urge lower expectations on consistency or price-to-portion ratio. Overall, D-Burger seems to offer standout flavor and positive service when the kitchen hits the mark, but consistency and value appear to be the key factors affecting repeat visits.
UPDATE: Despite the reply from the establishment you see below, I still have not been contacted regarding the experience. I've now sent two separate emails (one to the email address provided by them below), & neither have been replied to.
Had a poor experience here with wayyy over-salted, limp fries (to the point of being inedible) & toppings on burgers we didn't ask for. Emailed customer service weeks ago & haven't heard back. Our first trip here was outstanding (around grand opening), so I assume there've been some changes to the staff that are affecting consistency. I'll change the review if I see that the management cares about more than taking over the block.
Tried this new burger place today & unfortunately, it didn't quite live up to expectations.
During the peak lunch rush, the cashier stepped away to handle something at the bank, which slowed things down significantly. Then, there seemed to be some confusion around the order which ultimately had to be keyed as two separate orders, the promotion advertised online wasn't applied, & the burgers I eventually received weren't made as ordered.
As for the food quality, it was mediocre at best - soggy fries, a burger that didn't quite hit the mark, & undercooked onion rings.
Overall, it felt quite disorganized during a busy period, & the experience itself was more chaotic than enjoyable.
Mar 27, 2026
on Google
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Had an awesome experience at D-Burger! The Cajun fries were absolutely delicious perfectly seasoned & super crispy. The burger was cooked perfectly, juicy & exactly how a premium fast-food burger should be.
A big shout-out to Melanie at the cashier she was incredibly friendly & welcoming, which made the whole visit even better. Great service like that really makes a difference.
Honestly couldn't have asked for better premium fast food. I'll definitely be coming back! 🍔🔥
I got a cheeseburger & it was okay nothing too special. Fries were better but not wow & the atmosphere was alright. I recommend to get food here but don't have too many high hopes.
Feb 27, 2026
on Google
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Tried D Burger via delivery & was honestly very disappointed. Easily one of the weakest burgers I've had in Montreal. The patty lacked flavor, the bun was soggy, & the overall burger tasted bland & uninspired. Fries arrived limp & added nothing to the meal. I understand burgers don't always travel well, but this felt like poor execution more than delivery issues. There are far better burger options in the city at this price point. Would not order again.
Muy rica la comida y el servicio amable, si regresaría si pasara por la zona.
La porción de la hamburguesa es pequena y la de la papas es grande. Tienes varios aderezos y te hacen combo por 6 cad más.
Stopped by for lunch today & loved it. The smash burger was delicious, & the service was outstanding. The lady at the cash out was especially friendly & helpful. Definitely recommend!
Amazzzzzing burgers! This place has some of the best burgers in town. Fantastic quality of ingredients & flavour combinations, excellent service, & the vibes of the place are nice too. Would highly recommend it!
D-Burger est une vraie pépite pour les amateurs de burgers. Le goût est excellent : une viande savoureuse, bien cuite, avec des ingrédients frais qui font la différence. Le rapport qualité-prix est très correct. Une adresse que je recommande sans hésiter!
Best burgers! I tried both the chicken & the smash burger & I was not disappointed. 👌 Exactly what we needed in the neighbourhood + they told me they will soon be on UberEats. 🙌
A good burger spot in Westmont was definitely needed, so I was excited to try this place. Unfortunately, my experience was a mixed. To start they made a mistake on my invoice. These things happen, & it was corrected swiftly. I then waited about 20 minutes for my burger.
The burger quality was okay overall, but not exceptional. The onion rings had a very thick batter, which made it hard to taste the onion itself, & the fries didn't meet expectations.
I sent a private message to share the feedback directly with the team, but I didn't receive a response.
