Crew Collective Café sits inside a grand, historic bank building in Old Montreal, and it feels like stepping into a museum while you order coffee or work in private rooms and bookable coworking boxes. The space is praised for its stunning architecture, soaring ceilings, marble details, and abundant seating, though some areas restrict laptops and others fill up quickly, making it easy to miss a seat. Reviews highlight strong coffee and tasty pastries and bagels, with a few days showing inconsistency in drinks or food quality and some prices seen as high for what is received. The atmosphere and photo opportunities draw crowds, and many visitors treat it as an experience as much as a cafe, a must visit for architecture lovers and a good spot to work or relax, even if service speed or queue length can vary.
Came here for coffee mainly because of the unique ambience & historic vibe. It's definitely a beautiful & enjoyable space to sit & relax.
However, the service was disappointing. We asked for the table to be cleaned, the staff acknowledged it, but no one came back. In the end, we had to grab napkins ourselves & clean up the previous guests' trash. No toilet paper in the bathroom at all.
I ordered the Matcha latte & it was just okay. Overall, if you're here for the atmosphere & history, it's worth a visit. But if you're looking for quality drinks & attentive service, this might not be the right spot.
The place was unique, but the coffee was served almost cold & the size was little bit small. I was expecting better taste & quality. Busy place but the wait was not too long.
Apr 25, 2026
on Google
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Fabulous, huge hostoric building, a top place for coffee though menu pretty limited (& very little for plant based diets) so depends what you're looking for.
After more than thirty years of drinking coffee in different cafés, I can confidently say that this place has the most beautiful atmosphere-one that truly feels like a piece of history.
The espresso is good, not exceptional, but the orange-flavored dessert was outstanding.
There are also private spaces next to the café & bar that you can rent for work or meetings, which makes the experience even more enjoyable.
Definitely make sure to visit this place & have a coffee.
J'aime beaucoup l'environnement du café pour travailler. Tu arrives, commandes un truc en ligne, on te l'apporte pendant que t'es installé prêt à travailler. & à mon plus grand plaisir il y a plusieurs options véganes délicieuses 😊
Les pâtisseries sont ce qu'il a de plus délicieux, pour avoir fait le tour des plats qui ne sont pas vraiment le calibre d'un restaurant.
Autre fait intéressant : les taxes & les pourboires sont inclus dans les prix mais ce n'est mentionné nulle part!
Le point faible majeur est la lenteur du service. Malgré tout, les emloyés sont sympathiques.
This is the first time I've ever felt the need to leave a negative review on Google.
This afternoon, my friend & I came in to buy coffee. There are two counters for ordering, & while I was trying to pay for both of us, I was briefly standing between them.
Instead of politely asking me to move, one of the staff members made a very rude hand gesture toward me without saying a word. A simple'Excuse me' or'Could you please not block the other counter?' would have been completely understandable, & I would have immediately apologized & moved.
What concerns me is not the situation itself, but the way it was handled. Basic courtesy in communication should be the minimum in customer service. Gesturing at customers in a dismissive or impatient way is unnecessary & unprofessional.
I don't want to assume the reason behind her behavior, but regardless of the cause, it reflects poorly on the overall experience. It's disappointing, especially because the place itself is otherwise quite nice.
Apr 19, 2026
on Google
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Belle place, bon café mais service à la clientèle vraiment nul! La personne qui prend les commandes est non souriant & na pas l'air de vouloir être la. J'ai posé une question sur le menu & c'est comme si je le dérangeais & ce n'est pas mieux du côté du personnel qui prépare les cafés & qui nomment votre nom. L'expérience client gâche le café de qualité & le très beau décor/architecture
I have mixed feelings about this place. The space itself is incredible. It feels like you are inside a beautiful, old, high end library.
What makes me hesitate about going back is the service & the coworking setup. The coffee was just okay, & the guy with the beard serving seemed annoyed & had an attitude.
He didn't even attempt latte art lol
On the positive side, the staff overall was kind. One of the girls was very helpful & assisted me in getting a booth, which costs $15 per hour.
Something important to know is that if you are not paying for the hourly rate, you are not allowed to use your laptop. They will ask you to put it away, which can be inconvenient.
It also seems like a popular spot for photos. I saw a lot of people there just taking pictures.
If you need to take a meeting, make sure to plan ahead & give yourself at least an extra hour, since it gets very busy. I had to wait about an hour to get a booth.
In total, I paid around $50 for a coffee, a small sandwich, & one hour in a booth.
'Cafe Crew' is utterly gorgeous, but not much else. I chose a iced lemon peach tea from their impressively uninteresting menu, & sat in the gallery behind the coffee bar. You'll find yourself surrounded by average upper middle class nuclear families, corporate drones on their lunch break, & shutter-happy late 20's failing influencer types trying to make something of themselves before it's too late. The space is breathtaking, for sure, but you only have a couple videos & some long glances at the ceiling before the drab crowd, generic'FREE CAFÉ JAZZ VIBES' youtube playlist, 20$ an hour booths for rent, & the'no computers' policy (explicitly created to drive away students) sours the experience. Café Crew is worth visiting if you're with your grandparents, a haughty date you dont care too much for, or a cinq-à-sept with your medium favorite coworker. This place has little more to offer than the charm of gentrifying its beautiful architecture.
