Crew Collective sits inside a grand, historic bank building in Old Montreal, and it feels like stepping into a museum while you order coffee or work in private rooms and bookable coworking boxes. The space is praised for its stunning architecture, soaring ceilings, marble details, and abundant seating, though some areas restrict laptops and others fill up quickly, making it easy to miss a seat. Reviews highlight strong coffee and tasty pastries and bagels, with a few days showing inconsistency in drinks or food quality and some prices seen as high for what is received. The atmosphere and photo opportunities draw crowds, and many visitors treat it as an experience as much as a cafe, a must visit for architecture lovers and a good spot to work or relax, even if service speed or queue length can vary.
Une ambiance agréable & la qualité des aliments est bonne. Pourtant on est obligé de boire son café froid car l temps d'attente pour avoir un sandwich ou un autre aliment (sauf le pain) est d'environ une quarantaine des minutes
May 24, 2026
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Un des plus beaux cafés de Montréal. L'endroit est spectaculaire, élégant & plein de charme. Prendre un café dans un ancien édifice historique transforme un simple moment en véritable expérience. Atmosphère calme, café délicieux & décor impressionnant. J'y retournerai avec plaisir.
Visited Crew Collective & Café in mid-May 2026. This busy place is located in the former Royal Bank head office in Old Montreal & is visually stunning with the 50-ft vaulted ceilings. Unfortunately, they suffer a bit from their their own aesthetic as the place is a bit of a tourist magnet for everyone looking to get an insta-worthy shot of their coffee. Depending on the time of day, there can also be a line of people trying to pose on the steps leading up to the order counter (which appears to be the old teller wickets).
Still, the line moves pretty quickly. They'll give you a buzzer for bakery items that you pick up from a separate counter on the left.
We wound up ordering a London Fog Latte & a Fairmount Bagel with Cream Cheese. Unfortunately, they were out of salmon for the bagel (kind of odd as we were there quite early). Was it the best bagel & London Fog we've had? No. But as someone who has worked in financial services & remembers how banks used to be like, it was interesting to see the grandeur of an old school bank.
I had a great experience at Cafe Crew Cafeteria overall. The atmosphere was welcoming, the food tasted fresh, & the staff were friendly. Everything looked well prepared & flavorful.
The only thing I would mention is that the portion sizes felt a little small compared to the prices of the food items. The quality is definitely there, but slightly larger portions would make the experience even better.
That being said, the pecan pie was absolutely incredible. Honestly the best pecan pie We've ever had. Perfect flavor, fresh, rich, & not overly sweet. It completely made our visit memorable & is something we would definitely come back for again.
Beautiful cafe space in a former bank building. The service was quick, the coffee & pastries were excellent, & the space itself is very relaxed (great music too). Certainly worth checking out if you're in the area!
Wow..what a amazing atmosphere at the crew collective & cafe..it's like walking into a time machine & going back in time where every little detail matter..
Que dire de cet endroit! Je fréquente ce café plusieurs fois dans l'année & je ne m'en lasse pas. Ce café se trouve à être une ancienne banque & l'ambiance est simplement exceptionnel. Bien que je considère le menu un peu cher, l'ambiance elle en vaut le prix. Un incontournable!
May 5, 2026
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After more than thirty years of drinking coffee in different cafés, I can confidently say that this place has the most beautiful atmosphere-one that truly feels like a piece of history.
The espresso is good, not exceptional, but the orange-flavored dessert was outstanding.
There are also private spaces next to the café & bar that you can rent for work or meetings, which makes the experience even more enjoyable.
Definitely make sure to visit this place & have a coffee.
J'aime beaucoup l'environnement du café pour travailler. Tu arrives, commandes un truc en ligne, on te l'apporte pendant que t'es installé prêt à travailler. & à mon plus grand plaisir il y a plusieurs options véganes délicieuses 😊
Les pâtisseries sont ce qu'il a de plus délicieux, pour avoir fait le tour des plats qui ne sont pas vraiment le calibre d'un restaurant.
Autre fait intéressant : les taxes & les pourboires sont inclus dans les prix mais ce n'est mentionné nulle part!
Le point faible majeur est la lenteur du service. Malgré tout, les emloyés sont sympathiques.
Belle place, bon café mais service à la clientèle vraiment nul! La personne qui prend les commandes est non souriant & na pas l'air de vouloir être la. J'ai posé une question sur le menu & c'est comme si je le dérangeais & ce n'est pas mieux du côté du personnel qui prépare les cafés & qui nomment votre nom. L'expérience client gâche le café de qualité & le très beau décor/architecture
Apr 17, 2026
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'Cafe Crew' is utterly gorgeous, but not much else. I chose a iced lemon peach tea from their impressively uninteresting menu, & sat in the gallery behind the coffee bar. You'll find yourself surrounded by average upper middle class nuclear families, corporate drones on their lunch break, & shutter-happy late 20's failing influencer types trying to make something of themselves before it's too late. The space is breathtaking, for sure, but you only have a couple videos & some long glances at the ceiling before the drab crowd, generic'FREE CAFÉ JAZZ VIBES' youtube playlist, 20$ an hour booths for rent, & the'no computers' policy (explicitly created to drive away students) sours the experience. Café Crew is worth visiting if you're with your grandparents, a haughty date you dont care too much for, or a cinq-à-sept with your medium favorite coworker. This place has little more to offer than the charm of gentrifying its beautiful architecture.
I was really disappointed with my experience at Crew Café. The space itself is beautiful, but the policies around working there are not transparent at all.
You're not actually allowed to use your laptop in most of the café. There is a small designated area for it, but it's extremely limited & fills up quickly. The larger seating areas & booths-where you'd naturally want to sit & work-require you to pay $15 per hour, which is honestly surprising for a café setting but again I wouldn't mind paying if there was space.
What's frustrating is that none of this is clearly mentioned on their website, & there are no signs in the café either. You basically only find out after you've already opened your laptop & started working, which feels misleading.
On top of that, the staff attitude didn't help. Instead of being welcoming, some employees were giving off judgmental vibes, almost like you're doing something wrong just by sitting there.
Overall, it looks great, but the experience doesn't match the aesthetic. Definitely not a good spot if you're planning to get work done. These employees what appears to be managers really act like they own the place. Like calm down its not that serious & worth giving your customers attitude. You still have your job cause of us customers.
Their attitude definitely doesnt match the beauty of this cafe, it diminishes it instead.
Service nul, café médiocre, vraiment de très mauvais goût.
Pourtant, le café est censé être leur produit d'appel… mais il est loin d'être à la hauteur. Le cadre est magnifique, certes, mais la qualité des produits est franchement décevante.
J'ai pris un américano très dilué, sans saveur, & un espresso beaucoup trop corsé & amer, au point qu'on ne goûte même plus le café. Le tout pour un prix exorbitant.
À visiter peut-être pour le décor, mais pas pour consommer.
