Crew 360 Saint-Jacques is widely celebrated for its breathtaking architecture and historical charm, as it is housed within a stunning, former bank building. Visitors frequently describe the space as a must-visit destination in Montreal, praising its grand atmosphere, ornate details, and unique environment that makes it perfect for photography or a memorable coffee break. While experiences with food and beverage quality can vary, many guests enjoy the specialty lattes, fresh pastries, and bagels. Although the venue is often busy due to its popularity, most visitors appreciate the efficient service and the variety of seating options available, including dedicated areas for remote work. Even with occasional wait times or crowded conditions, the overall aesthetic and vibrant energy make this café a standout experience for locals and tourists alike.
I have mixed feelings about this place. The space itself is incredible. It feels like you are inside a beautiful, old, high end library.
What makes me hesitate about going back is the service & the coworking setup. The coffee was just okay, & the guy with the beard serving seemed annoyed & had an attitude.
He didn't even attempt latte art lol
On the positive side, the staff overall was kind. One of the girls was very helpful & assisted me in getting a booth, which costs $15 per hour.
Something important to know is that if you are not paying for the hourly rate, you are not allowed to use your laptop. They will ask you to put it away, which can be inconvenient.
It also seems like a popular spot for photos. I saw a lot of people there just taking pictures.
If you need to take a meeting, make sure to plan ahead & give yourself at least an extra hour, since it gets very busy. I had to wait about an hour to get a booth.
In total, I paid around $50 for a coffee, a small sandwich, & one hour in a booth.
'Cafe Crew' is utterly gorgeous, but not much else. I chose a iced lemon peach tea from their impressively uninteresting menu, & sat in the gallery behind the coffee bar. You'll find yourself surrounded by average upper middle class nuclear families, corporate drones on their lunch break, & shutter-happy late 20's failing influencer types trying to make something of themselves before it's too late. The space is breathtaking, for sure, but you only have a couple videos & some long glances at the ceiling before the drab crowd, generic'FREE CAFÉ JAZZ VIBES' youtube playlist, 20$ an hour booths for rent, & the'no computers' policy (explicitly created to drive away students) sours the experience. Café Crew is worth visiting if you're with your grandparents, a haughty date you dont care too much for, or a cinq-à-sept with your medium favorite coworker. This place has little more to offer than the charm of gentrifying its beautiful architecture.
Amazing space. But the service is super unfriendly & the food was stale. Coffee was meh. They need to work on getting their staff to apologize for when messing up orders. Brutal service.
Apr 17, 2026
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Disappointed with my cappucino. Expecting a nice feather design for a first time experience post. Instead got a simple broad banana leaf decor. I should have given 1 star, but liked the architecture design.
I was really disappointed with my experience at Crew Café. The space itself is beautiful, but the policies around working there are not transparent at all.
You're not actually allowed to use your laptop in most of the café. There is a small designated area for it, but it's extremely limited & fills up quickly. The larger seating areas & booths-where you'd naturally want to sit & work-require you to pay $15 per hour, which is honestly surprising for a café setting but again I wouldn't mind paying if there was space.
What's frustrating is that none of this is clearly mentioned on their website, & there are no signs in the café either. You basically only find out after you've already opened your laptop & started working, which feels misleading.
On top of that, the staff attitude didn't help. Instead of being welcoming, some employees were giving off judgmental vibes, almost like you're doing something wrong just by sitting there.
Overall, it looks great, but the experience doesn't match the aesthetic. Definitely not a good spot if you're planning to get work done. These employees what appears to be managers really act like they own the place. Like calm down its not that serious & worth giving your customers attitude. You still have your job cause of us customers.
Their attitude definitely doesnt match the beauty of this cafe, it diminishes it instead.
Service nul, café médiocre, vraiment de très mauvais goût.
Pourtant, le café est censé être leur produit d'appel… mais il est loin d'être à la hauteur. Le cadre est magnifique, certes, mais la qualité des produits est franchement décevante.
J'ai pris un américano très dilué, sans saveur, & un espresso beaucoup trop corsé & amer, au point qu'on ne goûte même plus le café. Le tout pour un prix exorbitant.
À visiter peut-être pour le décor, mais pas pour consommer.
