Coq-O-Bec

Elisabeth

2.0

We ordered 2 medium poutines & upon receipt we noticed that the amount of fries was minimal… it was mostly cheese! As this is not the first time we order from there, we know the quality & quantity of the poutines! We called & were told that the chef said that it was fine & basically we were wrong! The lady on the phone was not helpful at all & hang up on us instead of even saying we are sorry you are not satisfied! We were not asking for a refund or anything extra. We just wanted to know if their quantities had changed as well as their recipe! Horrible customer service… this was the last time we order from there! Don't know if there are new owners but awful service!!!

Patrick

5.0

J'ai récemment commandé une poutine chez Coq au Bec. Au moment de la livraison, il y avait un problème d'emballage, qui a fait que la sauce de la poutine s'était un peu éparpillé dans l'emballage, & la poutine contenait des oignons alors que je n'en voulais pas. Toutefois, quand on a rappeler pour faire part du problème, la personne qui s'occupait des commandes s'est montré très serviable & responsable. On s'est entendu pour se refaire livrer une poutine tel que convenue à nos frais. La livraison était rapide, & comme on souhaitait. Le service à la clientèle, principalement le département des plaintes fait souvent défaut dans plusieurs autre compagnies, mais ici, c'étais super. Ils font preuve de professionnalisme remarquable. Je recommande fortement pour cette raison. De plus, les choix de repas sont variés, peu coûteux & vous recevez de très grosses portions!

Jemy

4.0

We ordered online from Coq au Bec & tried the chicken brochette, calzone, salad, & chicken poutine. The order was ready on time & everything arrived warm. The chicken was tender & really well cooked, & the rest of the dishes were good overall. The only downside was the calzone, it was a bit too sweet & had too much sauce for our taste. Aside from that, we enjoyed the meal & had a good experience.

Wd_

5.0

Best place for a comfort meal!! My go-to when I'm craving chicken or poutine ! Love love love

Chris

2.0

Update: After being a loyal customer for years, the quality & quantity has diminished significantly. They hardly put any toppings anymore on the pizza & cheap out on the poutine. Will not be returning Surprisingly amazing Pizza! Ordered the Chomedy Deluxe Pizza & was mind blown at the quality & how thick the pizza was. Paired it with pulled pork poutine & the family was impressed. This is quality!

Priyadarshini

5.0

Best restaurant ever ! Tried the best poutine & pizza here . Very fresh & yummy! Have tried poutine in many places but it's the best here . & wow the quantity , omg that's huge ! Must try everyone .