CoCo Fresh Tea & Juice

Evita

1.0

I had their new peach milk tea in Toronto before, & it was made with real fresh peach pieces. It tasted amazing, & I'd honestly been craving it ever since. Today I happened to walk past this location & got so excited that I even treated my friend to one.

But while they were making the drinks, I noticed the staff using peach jam instead of real peach. I immediately asked the owner why they weren't using fresh peach pieces like before, & the owner casually told me that'all locations use this.'

Then we got the drinks - & it was NOTHING like the one I had in Toronto before. Completely different taste & quality. I felt totally misled. Advertising a drink with fresh peach, then serving customers sugary jam instead, is honestly deceptive & unacceptable. What a disappointing experience.

Candice

1.0

Worst milk tea experience I've ever had. Right in front of us, the staff asked the owner whether they should add water because the drink wasn't full, & the owner said yes. The milk tea ended up tasting extremely watered down, with almost no tea flavor & mainly an artificial jam/syrup taste. Very disappointing & definitely not the quality we expected. Would not recommend based on this experience.

Aicha

5.0

Elles sont tellement gentils, je m'étais trompé sur le choix de mon Bubble Tea & elle me l'ont changé gratuitement. Elles sont vraiment adorables.

SULTAN

5.0

Iced matcha latte with mango is refreshing & delicious

Sailina

1.0

I was extremely disappointed with the level of customer service I received. I visited your Coco location on April 12, 2026, around noon. It was my first time there, & the experience left a very negative impression.

When I entered, there were two employees present. Since it was my first visit, I was unsure where to order & initially walked toward the back before realizing that ordering was done at the front. Instead of offering guidance, the cashier stared at me. Let me precise, she looked me up & down. When I greeted her with a'Bonjour!' before placing my order, she did not respond & simply stared at me condescendingly while waiting for me to state my drink order. In fact, she barely spoke at all, except to ask for the size of my drink.

When I picked up my order, I said'thank you,' but she did not acknowledge me & instead went straight to her phone. This lack of basic courtesy & professionalism was both surprising & disappointing.

I do not know if this is how all customers are treated at your establishment, but the interaction made me feel uncomfortable & unwelcome. As a Black customer, I could not help but wonder whether my experience was influenced by bias, & that feeling was particularly upsetting. I sincerely hope that this was not the case, but it is important for me to express how the situation came across from my perspective.

I hope you take this feedback seriously & address it appropriately, as no customer should feel disregarded or disrespected during their visit.

Yasmin

1.0

Soggy straws, soggy service…& shitty drink. Unfortunate

Jnn

5.0

The guy making my mango green tea absolutely nailed it 🍵💛
lowkey the best one I've had… might have to come back just for this😆

?ou

1.0

Le service à la clientèle était très froid. Aucun sourire, aucune conversation, aucune politesse. Le service m'a donné envie de quitter l'endroit. Le thé était correct, mais je ne recommanderais pas cet endroit.

Lp

2.0

Pleasantly surprised as the location is bigger than you would think as the front is very small. Plenty of tables & pleasant environment.

Negative review due to negative experience from staff. Very poor customer service. I went on Saturday 7/3/2024 afternoon. I did not interact much with the girl mixing the drink, she seemed nice enough but the cashier was rude & clearly doing the minimum. I would not hire her if I was a manager. Acts like she's doing you a favour just standing there. Unfriendly & haughty attitude.

JY

5.0

I love CoCo's tea base. It's very different from other milk tea store's tea base. While you taste more of the sugar & milk in chain stores like Presotea or L2, you taste the tea more in CoCo.