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Chocolate Shop

Chocolats Favoris

Downtown
4.5$
CLOSEDOpens Today at 11 am
Monday
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Chocolats Favoris Downtown, Montreal: Menu, Reviews & Reserve (2026)
ChocolaterieIce CreamDesserts & Sweets
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About

Chocolats Favoris specializes in premium artisanal chocolate products featuring a signature dipping process for soft serve ice cream. Guests choose from twelve distinct varieties of real melted chocolate ranging from classic milk to decadent dark and nutty hazelnut blends. The menu extends beyond frozen treats to include handcrafted chocolate bars, bite sized truffles, and rich cocoa beverages prepared with high quality ingredients. Each dessert serves as a canvas for complex flavor profiles and varied textures designed to highlight the versatility of pure cocoa butter. Visitors interact with a retail space dedicated to gourmet confectionery production that emphasizes technical precision in every coating. This destination functions as a comprehensive chocolate experience where traditional candymaking techniques meet contemporary dessert presentation. The brand maintains a consistent focus on the sensory appeal of fresh liquid chocolate applied to chilled confections.

Details

Amenities, services & more

We accept:  Master Card, Visa, Interac
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5★
69%
4★
17%
3★
5%
2★
7%
1★
2%

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Reviews for Chocolats Favoris

Food
Service
on Google4.4 (2400+)
*as of 2026-07-01
5★
69%
4★
17%
3★
5%
2★
7%
1★
2%

Review Summary

Chocolats Favoris is widely celebrated for its high-quality, creamy ice cream and extensive variety of rich, decadent chocolate dips that create a unique and indulgent experience. Many customers appreciate the vibrant, fun atmosphere and the generous portion sizes, often noting that smaller sizes are sufficient due to the richness of the treats. While the brand is a favorite destination for many locals and tourists alike, feedback regarding service and wait times is mixed. Some visitors praise the friendly and efficient staff, especially during busy festival periods, while others have reported inconsistent service, long queues, and occasional frustration regarding store policies or closing times. Although some find the products to be quite sweet or pricey, the overall consensus highlights the shop as a must-visit location for those seeking a premium dessert experience in a lively setting.
Page 1 of 26 - 259 Reviews

Whenever we're in the Quebec area, this is a must visit for me & my family. The chocolate dip is exquisite. We also take something home with us.

Jul 8, 2026
on Google
3.0

I guess it wasn't the place for me, 18 CAD for an ice cream is a bit too much when the coating is a bit exaggerated. The ice cream was good but its so sweet that a small portion would do rather than a medium one

Jul 6, 2026
on Google

Our favorite ice cream place!

Jul 5, 2026
on Google

Service rapide & personnel sympa 🍁

Jul 2, 2026
on Google

There's a blonde worker there who is super rude & should not be allowed to work in customer service. My friend & I came in maybe ~10 minutes before closing, & we were just standing there for like 5 minutes because no one was saying anything. There were still other customers inside, so we thought we would be able to get a scoop of ice cream. All of the workers were performing closing duties I guess, & then finally the blonde one turn around & is aggressively pressing the buttons on the POS system, smiling sarcastically, & being extremely passive aggressive. I don't know how to describe it in words without just writing out the entire interaction but she has got to go. You couldn't have just said something? Idk why they're closing before the actual closing time. It's just it's an ice cream shop not some full dining experience where it would be rude if we came in at that time. Didn't know it's that hard to take 2 minutes to scoop one more scoop 10 MINUTES BEFORE CLOSING. & her little friend was just standing beside her staring. Use your words next time guys if you're not serving food anymore 10 MINUTES BEFORE CLOSING. I hope she sees this & feels embarrassed.

Jun 29, 2026
on Google

Downtown at the Jazz festival bustling with people & long queues, I understand. But I ordered a medium pistachio ice-cream dipped in crunchy hazelnut but they were out of pistachio. Instead my order was prepared with vanilla ice-cream without informing me & my name called. When asked , the girl said it's the same price? & you pay before you get your order plus you need to tip on the machine. It's a counter service & not a table service.

Jun 28, 2026
on Google

I love this place. It offers happiness every time I come in when I'm at place des arts.

Jun 26, 2026
on Google

At least 7 people standing behind the counter. When we stepped up a s tried to make eye contact.to order at the till the two girls completely ignored us during their conversation. We waited several minutes for someone to notice us or step forward to take our order but they continued to pointedly ignore us, one turning her body to block her view of us we left & we will be sharing our experience with friends what an unwelcoming atmosphere

Jun 26, 2026
on Google
1.0

Too sweet & tasted quite artificial rather than real chocolate.

Jun 20, 2026
on Google

Nice place with good ice cream, but the staff came across as dismissive. They seemed unwilling to explain the menu & expected customers to already know it. Even asking basic questions felt like an inconvenience to them, which made us feel like a burden. We were in a group & interacted with three different cashiers, & all had the same attitude.

Jun 20, 2026
on Google