Across reviews, Céramic Café is seen as a cute, welcoming spot with a wide ceramics selection and a relaxed vibe for families and friends. The staff are consistently friendly and helpful, making celebrations or casual visits run smoothly, and the experience is described as fun, creative and memorable as kids and adults alike enjoy painting and taking home colorful pieces. Pricing is sometimes noted as high, but many feel the memories and keepsakes are worth it, especially with a small studio fee that covers all painting supplies and colors; the atmosphere is praised for being bright and friendly, though seating can feel tight when the place is busy. It is also highlighted as a great spot for celebrations with decor and attentive service, and the location is convenient with parking nearby.
Used to love coming here, but recently every time i’d receive the ceramic it would have splotchy or scratched off areas. Especially disappointed in this cup that i painted a week ago. Don’t mind the outlining of the letters, that was my messy job😂. Although, you can see that bits of the blue paint got in the middle of the letters (even pink somehow?) & it looks splotchy. Also on the edge of the cup, it unfortunate got scratched off which i kind of upset me. The service was fine tho. Hope this won’t happen again.
Oct 8, 2023
on Google
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Honestly, the best customer service experience I’ve ever had ! We went on a random week day, the store was empty, we were a table of 4, our drinks were really good! We didn’t order food so I can’t comment on that. It is a pricey activity but when you have to manage all those tables with food people I can understand why they also charge per hour! Anyway. Totally recommend as an activity for all
The ice coffee had a awful taste & the glass of waters were not drinkable. Like actually tasted like dirt - someone might want to look onto that, probably why the coffee also was not good. Overall it was a nice experience. Unfortuantely the woman who serves us did not give a detailed explanation but told us to read the info cards provided. However just a table over the other woman gave a full explanation which I feel would have been beneficial (ex. Only found out half way through that our brushes should be "wet" as to not scrap the ceramics & get particles lifted.)
Sep 27, 2023
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Pros: My daughter loved her party & the helpers were great.
Cons: We were placed next to a huge birthday group. They were always out of their seats & blocking our table for the girls to get in & out to get paint or supplies. Also, they brought their own food & dessert (pizza, cake, cake pops, candies & cupcakes). My daughter & her friends were really disappointed with the food we had because the other party was over the top. I asked our party helper why the other party was allowed to bring outside food & they said the parents misunderstood so didn't know they couldn't bring their own food so they brought it anyways & were allowed to serve it. We asked to get some Mr Puffs from next door to help my daughters disappointment but we were denied from doing that. We ended up having the girls rush through their lunch & leaving 20 mins early to bring the girls to Mr Puffs next door. We unfortunately lost time in the cafe because we had to make sure the kids were done before the pick up time. I agree that rules should be in place & I was happy to sign the consent form to agree to them, but super disappointed to be in full view of a party who were allowed to break the rules right next to us when they also had to sign a consent form & agree to the rules. We should have been allowed too in this case, instead of picking & choosing who should be allowed exceptions to the clearly defined rules.
Fatima was an amazing host! She was sweet, patient & so very accomadating. My friends & are definitely coming back. Such a great experience for kids & the parents.
Sophia-Alyssa 6s mom
Only had coffer, no food. Service was great. My first time there & working on ceramic. Loved it. Will come back with friends. Large choice if items to.paint. anxious to see final product glazed & baked. Thank you for this amazing experience.
