Across reviews, Céramic Café is seen as a cute, welcoming spot with a wide ceramics selection and a relaxed vibe for families and friends. The staff are consistently friendly and helpful, making celebrations or casual visits run smoothly, and the experience is described as fun, creative and memorable as kids and adults alike enjoy painting and taking home colorful pieces. Pricing is sometimes noted as high, but many feel the memories and keepsakes are worth it, especially with a small studio fee that covers all painting supplies and colors; the atmosphere is praised for being bright and friendly, though seating can feel tight when the place is busy. It is also highlighted as a great spot for celebrations with decor and attentive service, and the location is convenient with parking nearby.
Wonderful experience. Staff was attentive & helpful. We were a group of 6, 5 first timers. Everything was explained to us & we quickly got started. We will definitely come back!
It was my first time at Ceramic Café, & maybe my last visit to this location. We were told that someone will come to our table to explain the process, but no one came. In the 3 hours that I was there, no server came to ask if we were okay or if we wanted anything to drink or eat. Other tables around us had servers approach them to bring water, ask if they wanted anything, or had any questions. It's a cute activity, unfortunately the service wasn't good.
Nous avons bien aimé notre expérience. Le choix de céramique est impressionnant! Par contre le service n'était pas à la hauteur de mes attentes. Lorsque nous sommes arrivés, bien que nous ayons une réservation, notre table n'était pas prête. Lorsque nous étions prêt à commencer, nous avons attendu plusieurs minutes devant le comptoir pour que l'on nous indique notre table sans que personne ne viennent nous répondre. Nous avons fini par aller nous installer par nous-mêmes à une table vacante. Une fois installée, une employée est venue nous voir pour nous expliquer le fonctionnement & prendre la commande de nos breuvage. Mon amie a reçu son café mais je n'ai jamais reçu mon eau. J'ai du redemander à une autre employé plus tard mon breuvage. J'ai trouvé le service en général assez moyen puisque nous sommes beaucoup laissé à nous-mêmes, mais l'activité en soi était vraiment sympa.
We were a group of 9 kids to celebrate a birthday. We had a great experience. Excellent service. Very friendly staff who explained all the details before booking & all the way with the kids helped during the party. Highly recommend this place to spend time with family or friends.
Joy suis allée avec ma fille & elle a choisit un bol. Elle voulait faire des fraises mais nous n'avons pas trouvé de pochoir ou autre outil pour nous aider. Nous voulions faire des étoiles alors & c'était un peu n'importe quoi. Le pochoir était trop rigide & impossible de faire de belles étoiles. En fait la moitié des étoiles n'avaient juste pa l'air d'étoiles. J'ai du écrire son nom à la main pour les même raisons. & en voulant faire les étoiles les lettres de sont noms de songs abîmés. Vraiment déçue de l'expérience. Moi qui voulait passé un beau moment avec ma cocotte c'est raté .
Fun activity to do, but highly disappointed in service & the quality of what we've received. It was our first time visiting & likely our last... While we were greeted & seated by someone, nobody explained to us where to get paints or even took our drink order. We were sat, then ignored for the rest of the night. A couple next to us had to explain how the whole process worked. More than that, when we were almost done, we noticed new tables being served & being asked if they wanted anything to drink... we essentially got no service & had to completely clean up after ourselves. Which to be fair we would've, but having the audacity to ask for a tip after being completely ignored all night Strange. Plus, one of our pieces is covered in chips! Overall, a fun bonding experience & activity! Disappointed in service & what we received back.
Super endroit, bon choix de pièces a décorer, & beaucoup de couleurs. Le service était super. Mais ils nous ont laissé à nous même. Je m attendais a plus de trucs & astuces de leur part. Demander 15-20% de service la dessus ne fait pas de sens!
My daughter & her friends really enjoyed painting over there. Thank you very much. I however would rather to be advised about the extra charge of cake option before purchasing. The employees told me I can have my own cake, but before our party they advised me the surcharge for that & the contract. On the contract, was written we had 3 hours & when I confirmed, it was changed to 2 hours, so I couldn't relate that much on the time. We started way much later the painting in order to negotiate with the supervisor about the cake surcharge & I really appreciate his/her flexibility. Over all, everything was perfect, however, I will add some racks for the jackets, I won't charge tip & surcharge for cutting the cake, I'll add more attending parents for free(our kids were small & I needed more parents). & finally, as an employee I smile more. But as I said, we will come back just because of the supervisor flexibility & the amazing ambiance.
