Across reviews, Céramic Café is seen as a cute, welcoming spot with a wide ceramics selection and a relaxed vibe for families and friends. The staff are consistently friendly and helpful, making celebrations or casual visits run smoothly, and the experience is described as fun, creative and memorable as kids and adults alike enjoy painting and taking home colorful pieces. Pricing is sometimes noted as high, but many feel the memories and keepsakes are worth it, especially with a small studio fee that covers all painting supplies and colors; the atmosphere is praised for being bright and friendly, though seating can feel tight when the place is busy. It is also highlighted as a great spot for celebrations with decor and attentive service, and the location is convenient with parking nearby.
Overall experience was great. Staff were really nice, set up was good. Only reason for 4 instead of 5 stars is because our items won't be ready for 17 days which is a really long time. Only once I asked why so long was I told you had an issue with the kiln which I understand but I wish I was told this because selecting my pieces as I would have gone with a different piece based on time.
J'ai bien apprécié ma visite! Personnel très gentil! Juste une petite remarque, il manquait de certaines couleurs qu'on avait choisies! Mais, on s'est quand-même bien débrouillées!
Oct 4, 2022
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My daughter & I had a wonderful time ! So much fun & the food was delicious!!! Huge selection of ceramics & paint colours to choose from . The staff was so helpful & friendly. Definitely recommend & will be back for sure !!!
Très bien mais pour les réservations de groupe, l'organisation des factures est un peu désorganisé & lorsqu'il y a une erreur il ne rembourse pas il donne un crédit, pourtant c'est leur erreur. Le reste est super !
We celebrated my daughter's 9th Birthday at the DDO location & it was absolutely amazing ! Thank you to our coordinator & staff such a great experience & my daughter absolutely Loved it!
Belle activité à faire en famille. Seul bemolle: qualité-prix de la nourriture offerte. Une mini assiette de nachos à 14$ (généreux en olives, mais on se bat pour le fromage & les chips), c'est un peu trop dispendieux.
We absolutely loved the place. Options are great & very comfortable place to be. However, we found the prices quite high & the staff to be very immature, unknowledgeable & curt. It surprised us to hear our pieces are only going to be ready in 3 weeks & that it is our responsibility to call & check in on their status.
It appears very easy to make a reservation & get a reminder & confirmation, but no one can make a simple call to their clients to let them know their precious art is ready?
Finally, we tried to pick up art that my daughter made with a friend of hers who I brought this particular time. We were disturbed to hear that it had been thrown out & that you only keep items on site for 2 months. For the price & type of business, it was huge disappoint for me but more so for the kids who now know their art work had gone in the trash. This seems unacceptable & part of the business plan should be at least to contact clients, especially repeat ones about art remaining before throwing it out.
I brought 2 girls aged 10 & 12 who enjoyed the large selection of items to choose from.
The staff explained everything & were helpful & friendly. The atmosphere is relaxing & my cappuccino & dessert delicious!
A wonderful experience. The staff were helpful, friendly, & engaged. Service is quick. The studio sparkles & everyone had a marvellous experience. Thank you for everything.
The selection of bisk items is good. The selection of paints is good.
The selection of drinks & foods can be improved.
It takes too too long to be served food & drinks.
It would be great if at least one associate could walk between the tables giving tips & advice.
