Reviews highlight good coffee and pastries at a reasonable price, with fast and efficient staff and a nice view; the atmosphere is generally friendly and attentive, though some experiences mention occasional unfriendly staff and variable weekend hours that can include midday closures, and dinners can be quite crowded, with a latte noted for having many layers of taste.
'Une véritable pépite ! L'accueil est aussi chaleureux que le café est excellent. On sent tout de suite la passion derrière le comptoir. L'ambiance est parfaite pour se détendre ou travailler un peu. Je recommande les yeux fermés, allez-y sans hésiter !'
linnntraxxxxxxxx
Apr 22, 2026
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Super café ! Service très rapide, personnel pro & le café est excellent. Repas rapide disponible aussi .Parfait pour une pause efficace. Je recommande.
Un des meilleurs café de la ville. Mon macciato était bon! La place est vraiment belle pour travailler ou discuter. & le barista est très sympa. Je recommande!
J'aime bien aller me prendre un café à l'occasion à cet endroit. Le cortado est bon & les gens sont sympas, malgré que c'est toujours très occupé! Je recommande.
Je fréquente ce café depuis quelques années. Juste wow, café bien fait, service à la hauteur, le staff au complet est courtois & souriant. Rien à dire de plus à part formidable.
Apr 15, 2026
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Worst café experience BY FAR in all of Place Ville Marie.
The coffee is below average but the service is what left a bitter taste in my mouth. I'm not expecting a red carpet when entering a store, but a simple'good morning, thank you, have a nice day' seems to be too much to ask for two fully grown men. It's ?like you're bothering them because you want to buy something (keeping your business alive). If you're more focused on having a talk than offering basic courtesy(while you're being PAID to do so), please bless us by staying at home & start a podcast.
But rest assured, the tip option is always ready to greet you with a smile when it's time to pay. Next time add a negative option so it can reflect the quality of service offered.
Take an additional 1-2min to check around. Much better coffee & service available.
(I also found that their lids had an unsual design, might just be me.)
Très bon café, par contre personnel pas toujours agréable. Aussi, les horaires de fin de semaine sont variables, des fois les grilles sont fermées le midi mais sans horaire de retour.
May 31, 2025
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Employés sympathique, rapide & efficace. Demander un café choix du chef & le café étais excellent je recommande fortement c'est place en plus de la belle vue, l'endroit est bien pour ce détendre. Pars contre d'éviter sur l'heure du dîner beaucoup de monde
Often, reviews are written after one particularly bad experience. I write this after having given this place one, two... seven chances. (I counted them.) over two months. I always order "for here", to enjoy my latte or cappuccino in a mug; six out of the seven times, they always, always put it in a paper cup. I started waiting at the prep, & would tell the barista "no! for here please". Then they'd unceremoniously dump the $9 latte into a mug. Often these episodes are accompanied by visible displeasure at having to do it in a mug. On my last visit, order a Matcha latte. $9. They started putting in a paper cup. "No, a mug please!". Pulls out a regular, smallish mug. A matcha latte goes in a large, café-au-lait style mug. "This is the largest we have". What am I paying $9 for? Asked for a glass of water, they "don't have any". Pointed me to the rest of the food court vendors to ask for water. I note that the latte was nine dollars. I wish I could say that at least the coffee is out of this world. It is fine. It qualifies as proper 3rd-wave coffee, but nothing exceptional to make up for the annoyed service or the exorbitant prices. Milks: it's 2024, it's time to stop charging for non-dairy milk, especially since they're the same price in grocery stores. Or at least, don't charge over a dollar ($1.09) for them. Its positives: excellent ambiance, both in the cafe with its decent-sized tables, & in the adjoining Cathcart open space, & its flood of sun. Beautiful place to sit. & I will sit there; but I will not be sipping a coffee from this place.
Le café est plutôt ordinaire, surtout pour un latte au lait d'avoine à presque 8$... & le biscuit au chocolat était tellement dur, j'aurais dû le retourner.
Beautiful cafe with delicious coffee. I had a latte & was greeted by a very friendly staff. The place is gorgeous, & offers a long pastry counter full of goodies ( they have great vegan options too, I tried the banana muffin & croissant!). Quick & efficient, with great quality coffee. Very nice to see a cafe at the Cathcart!
