Overall reviews describe Café Van Houtte as a reliable spot for good coffee, with cappuccino and latte praised for rich flavor and smooth froth, and a cozy atmosphere that suits a quick visit in downtown Montreal near the Palais des Congrès. Experiences with staff are mixed, ranging from friendly, efficient service to periods of inattentiveness when the team is focused on phones. The food side gets mixed marks as well: some items are seen as healthy and consistently good, while others are described as average or dry, and at least one mango smoothie was criticized for being watery and poorly prepared. Cleanliness also gets a mention, with tables sometimes left unclean during busy events, affecting the dining experience. Despite inconsistencies, the cafe remains a popular choice for regulars who work nearby, especially for coffee lovers who value a solid latte or cappuccino and a welcoming atmosphere when service is attentive.
My go to place before starting my shift at the hotel across the street. I love because it's fast, good quality & they have a large variety of healthy products! Fidal is the best there, he always serves me with a smile :)
Filthiest café I've been to. Tables were not clean, benches were sticky, staff did not care. I'm surprised this place is allowed to operate. The other branch on the same level & opposite end of the building looks much nicer. Some of the images shown here are actually from this other branch.
Wow, best experience ever, as tourists, we were picking up our rental car from the Palais des Congrès & decided to have lunch at Van Houtte. We all enjoyed the fresh & tasty food. Employees are kind, clean, energetic, & very helpful. We were served with a big smile. It is much more than a Coffee Shop! Highly recommended.
Je viens ici depuis déjà 2 ans Toujours un bon accueil. Ceux qui me connaissent font un accueil encore plus chaleureux & j'apprécie énormément . Cela commence bien ma journée de travail :) Je vois que Chacun des employés prennent soin de chaque client jusqu'à la fin du service .
The pastry is fresh of the day, I recommend a croissant or a chocolate in the morning with a late night, they always have vegetable milk & it is a great option. Super recommended!
