Overall impressions of Café Van Houtte describe a calm, welcoming space with a quiet atmosphere and convenient charging ports, where drinks and food are frequently noted as high quality and the staff as attentive, friendly, and accommodating. Many reviewers highlight the matcha latte with extra vanilla as a standout and note reliable, quick service in a clean, well kept environment. Several comments mention a strong attention to detail and consistent service across locations, though a few reviews report issues such as inconsistent air conditioning in one location and a delivery packaging mishap that left items drenched. Some experiences are described as a bare bones version of the Van Houtte experience. Occasionally a negative moment is noted inside the cafe, but these do not eclipse the overall positive sentiment.
I usually ordered peach matcha iced latté here for 2 years. Then, there're changement of employees. The new employee's attitude was not good at all. I ordered peach matcha latté but he did hot matcha latté instead. When I asked to make sure if it is cold matcha latté. He said it was my fault that I did not order correctly. In the end I got my matcha latté but it was not peach matcha latté even though I ordered twice to make sure that he got my order correctly. I am so disappointed
Mar 24, 2024
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Cozy atmosphere, great coffee, & friendly service! A perfect spot to relax & recharge after a long day. Can't wait to go back there again for another delightful experience. Love it!
Disregard any previous negative reviews - since coming under new management, Café Van Houtte at this location has undergone a significant positive transformation. The quality brews, inviting ambiance, & a dedicated team provides an unparalleled experience. I'm very impressed. Don't let outdated feedback mislead you. Exceptional customer service & excellent coffee!
I went today to get myself a small filter coffee & omg, the place is so much organized & neat than before. Everything looks so pleasant to see. The owners are both really nice & they are into having a coffeeshop. There are some flowers, which I find cute. Overall, I recommend this place. Although the price are not cheap, I would still go. The only downside is the cold brew so try to get another drink than a cold brew to have a good experience with Van Houtte.
Best coffee shop...The place is very different & well organized than Before. The food is amazing, music of your choice.The owner is very sweet... Ever the best café. The cost is fair for everything & the atmosphere is good. This the best place that near the metro Cote-Vertu. You can Come to try, you will love it.
Jan 24, 2024
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Franchement, en tant qu'homme francophone, gai & juif, je me sentais ignoré dans cet établissement. Je n'ai pas pu commander en français, ma langue de base, & j'ai été servi en anglais. J'ai commandé un café infusé à froid, que j'ai commandé ici plusieurs fois, & c'était principalement de l'eau. Inutile de dire que j'ai été déçu. J'espérais être accueilli ici par le nouveau propriétaire (en tant qu'homme francophone, gai & juif), mais il est peut-être temps pour moi de trouver un nouveau café. L'ancienne équipe était exceptionnelle ! C'est dommage ; on verra bien s'il y a des progrès. Bref, bonne année à tous & prenez soin de vous ! 🫶
A good choice for a grab & go coffee. Can't recommend this place for sitting. Service was acceptable & the staff were ok. The menu is almost simito coffee shops in that category, however, they're most certainly better than Tim Hortons. Prices are average.
Dec 10, 2023
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