Overall, reviews describe Café Van Houtte as a calm, welcoming place with attentive service and high quality drinks and food, a vibe that many find quiet and suitable for lingering or working. Positive notes highlight friendly staff, fast service, and consistency across visits, with particular praise for the matcha latte and attention to detail, while some visits remind that prices can feel steep and that packaging or delivery mishaps can occur. A few experiences mention issues like unreliable air conditioning at certain times and an occasional inconsistency in coffee quality, though others compare this location favorably to other branches in the chain. Several reviewers also point to the location as a favorite within the franchise and appreciate a clean, pleasant environment, though a couple of comments recall less favorable interactions or a negative incident inside the cafe. In sum, Café Van Houtte emerges as a dependable option for drinks and light fare with strong service and a pleasant atmosphere, tempered by occasional operational hiccups and variable product experiences.
Excellente place pour un bon… tout ! Breuvage chaud froid léger consistant… ce n'est pas donné mais l'endroit est calme & chaleureux & le service de « Soti » est irréprochable (souriant, à l'écoute & très arrangeant).
J ai regardé la préparation du chocolat chaud, 75 pour cent d eau chaude & 25 pour cent de lait.... A 5 dollar le petit chocolat chaud on pourrait mettre plus de lait...
Jan 19, 2026
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I always liked van houtte for their attention to details. Putting a plastic wrap around the coffee for uber deliveries. Well for some reason they didn't this time & my sandwhich was drenched in my iced coffee spilling in the bag..
I Love the matcha latte I always get it with exra 2 pumps of vanilla syrup, for me taste much more better, I would really recommend this play, nice & quiet place to stay in, service was done fast, workers were very nice, thanks van houtte
Services incroyables & des travailleurs hyper gentils ! En général, je ne suis pas fan de la franchise Van Houtte, mais cette succursale a réussi à me faire changer d'avis. Le service & la qualité des boissons Van Houtte sont vraiment au rendez-vous. Ce café dépasse largement mes attentes, surtout quand je le compare à celui situé sur Sainte-Catherine ou à d'autres. Continuez comme ça!
Jun 7, 2025
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The woman running the shop is incredible! Drinks & food consistently great, high quality. I've been to several others in this franchise & all others are 3 stars at best. The cote vertu (on décarie, in VSL) location is the only one I visit now. My new favorite Cafe shop for the past year now 🫶🏽
Bare bones version of a Van Houtte. Did the trick--just needed a reg coffee & a place to sit. Very nice barista. Was unfortunately panhandled while inside the café. I understand people have a right to reach out for help, but I get it plenty enough on the street.
Mar 10, 2025
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We just visited, amazing service, cleanliness, food presentation,. The owner had a big smile on her face. I had to congratulate her on the spot. Overall experience was 10 stars not 5
Shoutout to the employee who's there in the mornings on weekdays. She gives an incredible service to each customer & I hope she's getting paid accordingly. She is fast, knows her stuff, is polite, respectful, kind. She defenitly deserves a raise. Update : Please note that the only considering way to let an employee know their work is appreciated is to give them a raise. They are the reason you make profit.
Jul 5, 2024
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I've been here for several times & it's always a pleasure drinking their coffee. I tried the filtered coffee & iced vanilla latte & both are excellent. Their triple chocolate muffin is pretty good as well, but not the best. I love the atmosphere, it's quite & if you're looking for a cafe to chill & relax without noise, then this is the right place for you
