Café Replika

Korupt

3.0

I visited twice, & unfortunately the overall atmosphere just wasn't for me. Both times, the vibe felt a bit gloomy & unwelcoming. The baristas & cashier didn't seem very friendly or engaged, which made the experience feel less inviting.

The décor has a very dark, moody aesthetic with artwork featuring animals that looked almost dead on the inside & muted grey tones. While I understand that's likely an intentional artistic style, it gave me a somber feeling & wasn't the kind of environment I personally enjoy. More than the artwork itself, it was the overall energy of the space that felt heavy to me.

I think customer service makes such a big difference in creating a welcoming environment. I really value being greeted with kindness, friendliness, & a smile. I understand that everyone has difficult days, & maintaining that energy all the time can be challenging, but those small interactions really impact the customer experience.

I won't be returning, but I truly hope you continue improving the atmosphere & experience for others. It may simply be a difference in taste or culture, but I personally prefer spaces that feel warm, welcoming, & uplifting.

This is, of course, just my personal impression, & others who enjoy a darker, more artistic ambiance may have a different experience.

Mounira

1.0

This coffee shop is not a safe place. My husband & I have been loyal customers for many months, but our recent experience shook us. Today, my husband politely asked another customer to share the couch space, mentioning that I am pregnant. Instead of cooperating, the man complained & was overly aggressive, using profanity F word to me & my husband Loudly multiple times & cursing at both of us.

We sought help from the manager, who did nothing to address the situation. The other customer escalated the conflict further, challenging my husband & creating a hostile environment ...which led me to call the police for assistance.

Even worse, the manager, Amanda, told me it was useless to involve the police & stayed there just doing nothing saying nothing, without even considering her own responsibility to take action to provide a safe space. Her response made it clear that she was dismissing the need for help to prevent the situation from escalating further. It's alarming that this establishment fails to provide a safe environment for women & pregnant individuals & tolerates disrespectful behavior without intervention. We are very disappointed in how this was handled.

Never going back again; it's too bad they lost loyal clients due to their inability to provide a safe & respectful atmosphere.

Alisa

4.0

definitely good work/study environment if you need to just sit down & focus. kinda crowded tho & seating arrangement is not the best, since you sit elbow to elbow. the coffee was a bit too bitter for my taste too.

Bianca

5.0

The sweetest & loveliest environment. Everyone was so kind who worked there & had such beautiful energy! Food is wonderful