Overall, reviews describe Cafe Gentile as a place with warm ambience, attentive and friendly service, and high quality Italian cooking across locations and meals from brunch to dinner. The menu is praised for fresh ingredients, flavorful pastas, pizzas, seafood, and comforting desserts, with many noting generous portions and thoughtful presentation. The coffee program and cocktails receive strong appreciation, and the atmosphere is frequently described as lively yet welcoming, making it suitable for family meals, date nights, or catching up with friends. While some visits mention a busy or noisy environment and at times variable pacing or value, most reviewers feel the experience remains appealing and worth returning for, often highlighting the consistency and hospitality as standout features. The West Island and DDO locations are both cited as positive additions, delivering the same level of care, a modern yet warm design, and reliable service, with many commenters looking forward to trying more dishes and returning for dinner or weekend brunch.
Amazing spot in the West Island! Good testing food made with care, great coffee & nice staff. What better can you ask for. Will definitely be coming with friends & family.
Stopped by for a quick coffee at the bar. Nice to see a restaurant in the West Island with constant line up. My cappuccino was excellent. I will have to come back for lunch
Just left gentile West Island , it was 12 on 10!! The staff, the decor, the food, the coffee & of course, the incredible chocolate chip cookie for my daughter, all flawless. A true West Island gem, we are lucky to have them in the neighborhood.
Went to Gentile West Island this past weekend to take out coffees for my family. Everything was great! Excited for this new option in the west. Looking forward to going back for dinner on the restaurant side in the future!
This restaurant is what the West Island has been missing! Somewhere that we can go for a coffee/ breakfast/lunch/ or dinner- for the whole family, group of friends or a nice date night. The staff is friendly & amazing, the atmosphere is vibrant & beautiful. The food, as we have come to expect from Gentile's is always delicious! Looking forward to so many more visits.
I visited this resturant / coffee shop & had one of the worst dining experiences I can remember in the past 45 years in Montreal.
From the start, we were rushed to order immediately. After barely taking my second bite, we were told to pay. Even while still drinking our coffee, the manager came over & said we had to leave because their lunch service was starting. Wr were there for brunch at 10 am.
The setup is confusing - the sign says coffee shop on the right, restaurant on the left, but they mix everything & clearly don't know how to manage it.
The female manager was extremely rude, telling us to'go.' When I complained to the male manager, his response was dismissive:'Go write bad reviews, we have 200 good ones.'
This attitude was shockingly unprofessional , arrogant & impolite. We were treated with no respect, rushed out, & made to feel unwelcome. I do not recommend this place at all. I recommend pigeon cafe at list they are so polite & nice .
Nov 27, 2025
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