Brass Door Pub

Sarah

5.0

Ed is an OG. From drink recommendations to knowing when to bring the next round & knowing when to let the table devolve in the conversation. From knowing how to recommend the next cocktail & how to DIY the wing sauce mix to politely managing the next round of shots for the table. A true pro. Made the difficult nights flow run smoothe. Big ups to a proper host & all the best to our champ.!

Michael

5.0

Ed was awesome. Can't wait to come back. Wings were great too

Louis-Gabriel

5.0

Ed était un osti de Gee

Franklin

5.0

It was the perfect bar experience

Benji

5.0

Ed was such a legend pull uo

Monika

5.0

When I walked in… I really questioned making the right decision of coming here, but boy was I wrong! The experience, atmosphere, & people are 100%. The bartender Edward, MADE OUR NIGHT - he's the man! He recommended getting the wings which were phenomenal. Once done eating, we decided to sit by the bar & that's when the real night started …. Laughter, drinks, memories, ohhhhhh here we go. Our experience was awesome & we had so much fun visiting from Toronto. The staff were great & the customers were so friendly. Prices are very reasonable. 100% recommendation & can't wait to be back this week!!!

Tallulah

5.0

Amazing bar!!
The staff & ambiance is an all around 12/10 experience.
Kosta, Clair & Ellie were amazing!
Can't wait to be back!

Mike

1.0

If a zero-star review were possible, Brass Door Pub would have earned it without hesitation. What should have been a simple night out turned into a shocking display of arrogance & unprofessionalism which left us humiliated in front of other patrons.

We ordered food &, while waiting, encountered a series of completely unacceptable drink issues. The sangria we were served contained little to no alcohol-essentially flavored juice. After sending it back, we ordered a lemon drop & a Long Island iced tea, hoping for better. Instead, we were met with two more drinks that were equally poorly made with little to no alcohol. .

When we calmly & respectfully brought this to the bartenders' attention, we were told the drinks would be corrected. Instead of fixing their mistakes, we were left waiting, thinking our food would be out soon only for our waitress to return with the astonishing news that we were being cut off & denied service entirely. We were then told that our food order had been cancelled & that we could find somewhere else to go. To make matters worse, we were accused of trying to get something for free - an allegation that was both insulting & completely unfounded.

Rather than taking accountability or showing even the slightest concern for customer satisfaction, the staff chose to escalate a simple, fixable issue into a hostile & humiliating experience. No effort was made to resolve the problem; no apology was offered. This establishment would rather dismiss paying customers than stand behind the quality of what they serve.

Save your time, your money, & your dignity. Brass Door Pub is not worth any of them.

Jayden

5.0

My girlfriend needed a defibrillator & the pub didn't have one but Ed did some MacGyver shit & made one out of random shit in the bar & saved her life while also delivering our beautiful baby boy. We didn't even know she was pregnant. 5/5 place to drink

Neza

5.0

Had an amazing night at brass door pub! The atmosphere was great, but Jeff truly made the experience even better. His service was outstanding attentive, friendly, & professional. He really knows how to make guests feel welcome. Definitely coming back!