Boston Pizza s’impose comme une destination culinaire majeure axée sur un menu étendu de pizzas gastronomiques, de pâtes fraîches et de plats réconfortants d’inspiration américaine. La cuisine propose une vaste sélection allant des côtes levées mijotées aux salades croquantes et aux entrées variées conçues pour être partagées. Des écrans haute définition répartis dans tout l’espace créent une ambiance dynamique qui complète la vaste gamme de bières en fût et de boissons mélangées. Chaque pizza met en vedette une sauce exclusive et des garnitures de premier choix qui définissent la réputation de la chaîne en matière de constance. Les clients choisissent parmi plusieurs styles de croûtes, incluant des bases minces, originales ou multigrains, pour personnaliser leur commande. Cet établissement maintient un aménagement standardisé privilégiant des sièges fonctionnels afin d’accueillir les groupes, les familles et les clients recherchant un repas fiable dans un environnement social actif et technologique.
Boston Pizza reçoit généralement des commentaires positifs pour son service efficace et courtois, particulièrement lors de visites en groupe ou pour le visionnement de matchs sportifs. De nombreux clients apprécient la qualité de la nourriture, notamment la pizza, et trouvent l'ambiance adaptée pour un repas décontracté. Toutefois, des préoccupations récurrentes sont soulevées concernant le niveau sonore élevé, le besoin d'une meilleure climatisation et des variations occasionnelles dans la taille des portions ou la préparation des plats. Bien que la plupart des convives soulignent le professionnalisme du personnel, certains visiteurs ont rencontré des problèmes de facturation ou des repas décevants, témoignant d'une expérience variée selon l'emplacement et le moment de la visite.
J'ai effectué une commande pour emporter par téléphone pour 8 personnes la jeune femme qui m'a répondu a été super polie & professionnel elle a réviser la commande 2 fois avec moi . J'entendais le sourire dans sa voix. Lorsque nous sommes venus chercher la commande tout étais parfait chaud & aucune erreur. Elle tais emballer de façons à être facilement transportable. Un gros merci . Boston pizza mirabel . Vous avez fait de notre party une réussite
Vert sadly last night, I lost a nice gift card to an empty restaurant & a very rude manager who was really not happy to welcome me with my 2 young children. A young waitress who was ready to punch out. OMG even my young children where overwhelmed & stunt with this very bad experience (dry food, a very small portion in our plate, warm water
A very important message to the owner, if it was not for the very professional waitress responsable for the Bar section . The beautiful JULIANNE put back a big smile on the face of my 2 sons . Just the way that she offer them there dessert . SHE' deserved to be promoted as the new restaurant manager. Regards
Our visit to Boston Pizza was extremely disappointing & poorly managed.
From the moment we arrived, everything felt disorganized. The service was very slow, & there were long delays before receiving our food. When the dishes finally arrived, several orders were incorrect, forcing us to send items back after already waiting far too long.
The behavior of one server was particularly unprofessional & rude. When we asked for assistance, her response lacked respect & professionalism, making the situation uncomfortable for our entire table.
One incident stood out as especially unacceptable: the server took ketchup from our table & gave it to another table without asking, which raised serious hygiene & customer service concerns.
Management was clearly ineffective & absent. A person who appeared to be in charge witnessed the issues but did not intervene, assist customers, or correct staff behavior. There was a clear lack of leadership.
Overall, this restaurant does not meet the standards expected from Boston Pizza. Poor service, lack of organization, & weak management made this a very unpleasant experience. I would not recommend this location.
Very Poor Experience - Far Below Boston Pizza Standards
I visited Boston Pizza with my family & friends, & unfortunately this was one of the worst dining experiences we have had at any Boston Pizza location.
The service was extremely slow, & our food arrived after a long delay. When it finally came, several orders were incorrect & did not match what we had asked for. Some items had to be returned after waiting for a long time, which completely disrupted our meal & experience.
One of the servers was very rude & unprofessional. When we politely asked for assistance, she responded in a disrespectful manner & said that she does not speak English. While language barriers can happen, basic courtesy & professionalism are still expected - & this was completely lacking.
An especially unacceptable & strange incident occurred when the server removed ketchup from our table & gave it to another table without asking or checking if we still needed it. This behavior was shocking & unhygienic.
The management was clearly ineffective. A person who appeared to be a manager was present & observed the situation but did nothing to correct the behavior, support the customers, or manage the staff. She also seemed to avoid our table & tried to act as if she was not the manager, which made the situation even more frustrating.
Overall, this location shows poor service, lack of professionalism, & weak management. It does not reflect the standards or reputation that Boston Pizza is known for. I would not recommend this location to anyone, & I sincerely hope head office reviews what is happening here.
Il y a 2 mois pour diner: tacos pratiquement rien à l'intérieur & sans saveur, verre de vin, gâteau fromage très ordinaire 70$, vraiment déçue, j'y retournerai pas.
