Boston Pizza

Mario

5.0

Lors de match du CH c'est fou.

Mohamed

1.0

Very Poor Experience - Far Below Boston Pizza Standards

I visited Boston Pizza with my family & friends, & unfortunately this was one of the worst dining experiences we have had at any Boston Pizza location.

The service was extremely slow, & our food arrived after a long delay. When it finally came, several orders were incorrect & did not match what we had asked for. Some items had to be returned after waiting for a long time, which completely disrupted our meal & experience.

One of the servers was very rude & unprofessional. When we politely asked for assistance, she responded in a disrespectful manner & said that she does not speak English. While language barriers can happen, basic courtesy & professionalism are still expected - & this was completely lacking.

An especially unacceptable & strange incident occurred when the server removed ketchup from our table & gave it to another table without asking or checking if we still needed it. This behavior was shocking & unhygienic.

The management was clearly ineffective. A person who appeared to be a manager was present & observed the situation but did nothing to correct the behavior, support the customers, or manage the staff. She also seemed to avoid our table & tried to act as if she was not the manager, which made the situation even more frustrating.

Overall, this location shows poor service, lack of professionalism, & weak management. It does not reflect the standards or reputation that Boston Pizza is known for. I would not recommend this location to anyone, & I sincerely hope head office reviews what is happening here.

Emilie

5.0

Nous y sommes allés un soir de match de Hockey & l'ambiance est juste incroyable !
Le staff est super cool & la nourriture est excellente, nous nous sommes régalés.

Simon

5.0

Excellent service, rapide & efficace !
L'endroit de choix pour tous les matchs de hockey & les soirées UFC !