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Avis pour Ben & Florentine
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dejeuner(17) oeufs(10) cafe(10) breakfast(10) pain(9) dore(8) pain dores(7) pain doré(7) brunch(6)
Was my first time having breakfast at this place. My husband & I were seated next to the kitchen area. The atmosphere wasn't great. Our server wasn't friendly & was slow to take our order. She looked tired. We observed her talking to visitors at one point, not paying attention to customers. I asked for syrup for my french toast & she brought me a small amount. Afterwards on the bill I discovered I was charged $2.50 extra. At the prices being charged for the plate, syrup should be free. The server never advised me that there would be an extra charge. She then told me it was because it was maple syrup & not table syrup. Again, she could have asked me which one I wanted beforehand instead of assuming. Would not return to this restaurant.Voir plus
I was a regular at this location for a while now, love the serving & greeting staff & know them by name. few weeks ago, i was there on a weekend which is the usual & ordered my usual waffle with nutella instead of english cream, the new waitress came back to advice me that I will be charged $1.50 for the change. I was taken by surprise as they never told me that nor was I charged (it's the principle not how much). I asked to speak to the manager (I believe his name is Michael), who was rude & arrogant. Michael pretended not to recognize me as he served around our section several times (its funny for a manager not to be perceptive eah) then he went on to saying oh the girl that served you & didn't charge is no longer here WOW, really!!! He was dismissive, lacked customer service etiquette & empathy, my mistake was that I should've walked out with the order hanging on his head, but I am respectful of the rest of the staff that had to prepare & serve me my breakfast. I never went back & will not. I wonder how people like him get promoted while the others if you ask me more qualified with their level of customer service.Voir plus
J'adore manger là-bas les prix son abordable & les gens son gentil serveur aussi te souris & c'est le fun de voir ça , ça donne envie de reveniVoir plus
Love my experience next time I'm in the area definitely will returnVoir plus
WoW tout était délicieux!! Cuisine vraiment parfaite tout était à point & très frais, service courtois & à l'écoute 🤩❤️Voir plus
Excellents déjeuners avec en plus un service impeccableVoir plus
Très bon service sauf pour le café, on nous en offre aux 5 minutes, c'est trop.Voir plus
J'imagine qu'il manquait du personnel mais cela n'as pas été notre meilleure expérience. & nous sommes un client fidèle de cette bannière à déjeuner. Très long à être servi même si le restaurant n'était pas plein. & plusieurs choses étaient froide & le café trop faible. Nous étions de passage à Laval, mais nos préféré sont Candiac & Carignan. Ou c'est toujours excellent.Voir plus
Bon restaurant à déjeuner. Les oeufs bénedictins son délicieux.Voir plus
Ça fait maintenant plusieurs années que mon conjoint & moi allons à ce restaurant & bien que nous apprécions particulièrement les choix au menu de cette chaîne de restauration (choix végé!), ce qui me donne envie de donner une aussi bonne évaluation c'est l'équipe de serveurs/serveuses. Toujours très courtois, à l'écoute & respectueux. C'est toujours un plaisir d'y retourner.Voir plus
The food was delicious. We were served in 10 mins ona busy Father's Day.Voir plus
Très bon service & Marie Pierre a accueil est très efficaces & de serviceVoir plus
Ben & Florentine offers a delightful breakfast & brunch experience. The menu is diverse, featuring classic & creative dishes that cater to all tastes. The ingredients are fresh, & the portions are generous. The cozy atmosphere & friendly staff enhance the dining experience, making it a great spot for families & friends. Highly recommended for a satisfying & enjoyable meal.Voir plus
Very nice place, atmosphere, professional service,Roxanne offers very nice service Very quick & nice service Love the menu choice I highly recommend 😊👌❤️Voir plus
Plat très plein, café à volonté ❤️. Service bilingue 👍. Service impeccable 👍Voir plus
Very nice. The waitress was kind. My cofee was always filled . Thank youVoir plus
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