Bâton Rouge Grillhouse & Bar

Katherine

5.0

Came here with a group that had some food allergies & the server was very helpful & thorough.

Layla

1.0

Unfortunately, we had one of the worst dining experiences we've ever had at this restaurant.
We came to celebrate my daughter's birthday & my husband's birthday, so we were really looking forward to having a nice family evening. Unfortunately, the experience was disappointing from the moment we walked in.
The restaurant was not busy at all , there were maybe five tables in the entire restaurant , yet three employees had to figure out where to seat us. We immediately felt like we were bothering them rather than being welcomed.
My husband ordered a burger, which arrived cold, although it was cooked properly.
I ordered the chicken tenders, & there was barely any chicken in them -,they were essentially just breading. When I mentioned this to the waitress, instead of apologizing or offering to replace the dish, she responded with an attitude, saying,'That's normal, that's what it looks like.' Clearly, there was an issue, especially when another table ordered the exact same dish & also received tenders with almost no chicken.
We then waited more than 20 minutes for the kids' desserts. At that point, we were so disappointed & frustrated that we decided to leave.
What shocked me the most was the waitress's response when I mentioned the wait & said,'I wonder how you manage when the restaurant is full.' She replied,'I'll manage my tables, you manage your family & enjoy your time.'
Wow. I was honestly shocked by that response. I have never received service like this here before, which is why this experience was particularly disappointing.
I understand that restaurants can have busy nights & that things can go wrong. What matters is how you treat your customers when there is an issue. Unfortunately, the attitude we received made an already disappointing experience even worse.
We came here to celebrate two birthdays & enjoy time with our family, & instead we left disappointed.
Unfortunately, after this experience, it was my first bad experience here & it will be my last.

Alexandre

3.0

C'est vraiment la 1ere fois que j'ai trouvé un BR décevant & j'ai été 3 fois avant d'écrire un avis. Aujourd'hui 25 minutes à attendre un serveur à sa table, couverts sales, on avait l'air de déranger. La dernière fois à 22h au bar on me demandait de finir...

Tricia

1.0

This place has filthy carpeting. I ordered grilled chicken sandwich & it was tough & dry. Do not recommend

Raaed

5.0

Pourquoi la nourriture de ce Baton Rouge est-elle bien meilleure que dans certains autres établissements ? Le steak a vraiment le goût du barbecue, & non celui d'une cuisson au four. Le service est excellent & rapide. Un petit rafraîchissement des lieux ne ferait pas de mal.

Robert

5.0

Le baton rouge un incontournable bouffe A1 super service de Jonathan. Le meilleur en plus un excellent sommelie

Maryse

1.0

La queu d'homard a été pêcher dans le fleuve Saint-Laurent le filet mignon froid , la salade César avec des croûton en sachet de chez Maxi avec du bacon en crote du parmesan en poudre , des légume comme en sachet congeler qu'on achète à l'épicerie , vraiment degeullase & en plus ma facture étais de 185$ 🤮🤮🤮🤮🤮. Une poutine & des hots dogs à La Belle Province aurai été 100 fois meilleu

Joseph

5.0

Jonathan was our server He was great. We enjoyed our food . Very nice place !

Safia

1.0

Poulet Santa Sec

Poulet Santa Fe extrêmement sec. Nous avons retourné le plat une première fois mentionnant qu'il était sec, s'il était possible de faire quelque chose. Un poulet au plus sec & sans fromage nous a été retourné. Le plat n'a pas été mangé, nous avons avisé la serveuse de notre insatisfaction, mais aucune action par rapport au plat n'a été prise.
Un poulet chez maxi est mille fois plus juteux!

Endroit & plat à évite

Diane

5.0

Nourriture excellente & très bon service Merci d'être là pour nous