Signaler une critique ou des réponses inappropriées

"This place used to be amazing, the type of place you would want to gate keep. However, my last experience was very disappointing, the main issue was our server. She did not use a pen and a paper to note my order with my friends (we are three in total). Each time we order, whether drinks or food, the server would come back at least 3-4 times for each..."