Reviews describe B12 Burger as a place for giant, juicy burgers with fresh ingredients, generous portions, and good value, where most customers praise the tasty flavors, the quality of the food, and the friendly, efficient service in a clean, welcoming setting. Many say they would return to try more items, aided by gloves provided for eating and a lettuce wrap option for gluten free, though there are notes about wait times when busy, noise from doors, and a few comments about inconsistent service or a health code concern that led to a negative experience.
We used to love ordering from B12 through DoorDash - always a great experience. But this time, the taste was nothing like what we were used to, & shockingly, we found a human fingernail inside the meat. This is a serious food safety concern that genuinely made us feel sick. We cannot recommend ordering from them until there is a proper explanation & clear action taken to fix this.
So the food is 2/5. If your looking for sloppy wanna be American food I guess this will be the place, they are OVER PRICED for the quality that is served. Service got a 2/5 since when I did come back with the buffalo poutine literslly 15 minutes later(.🤢) THE employee called the manager & instead of giving me back my money even after they seen i literally took 3 bites they insisted on first giving me a credit which I would have took then it turned into making me another poutine which was done SUPER SLOPPY due to having to remake something & having to call the manager the attitude came out in the food. I took the poutine home & could not eat it since I do not eat from people who give off negative energies personally! Energy is projected into food idgaf who believed that or not! So I wasted 18$. When they First opened they were good NOW the'creativity' is not as creative as they think. They call a poutine a Buffalo poutine but making a regular poutine & DOUSING it is red frank hot sauce( 🤢) & RANCH sauce.. the chicken is in big pieces not even shredded & mixed into the poutine.. I personally think CRUSTYS is better which I would have went to if I got my money back... atmosphere got 4/5 since it is a nice set up.. personally I would go to the restaurant beside them to get more for my dollar
. Again 20$+ for 10 skinny sickly looking chicken wings is CRAZY.. they make good nachos & the chicken burger is okay, coleslaw as well,everything else is not up to my liking & not giving back money or credit like what was offered to end up with food I could.not eat & wouldnt be dumb to eat after seeing that attitude was pointless...
First time here & the next day Im still in heaven over that burger. THE BEST BURGERS & HALAL! I got the over dose trio & my husband got the double dose trio. NEVER SEEN A BURGER SO HUGE IN MY LIFE. Tastes even better. The price is worth it
I ordered an'Assiette combo' & an'Assiette B12'. My'Assiette combo' without bread or salad. I took it to go without checking it on the spot. I even left a tip. The service was good, but this'Assiette combo' was truly disappointing. It was completely different from the promotional picture.
If I could give this place a zero I would. The man working behind the counter was extremely rude abd very aggressive. Disgusting attitude. Low class behaviour.
I ordered 2 mini burgers but they gave me two burgers! I was in hurry I had to go so I said nothing. But when I got home, I recognized the mushrooms & tomatoes were expired! 🤢 I throw them out.i need to add they ask me to contact customer service, 🙄🙄🙄I did, & no one responded!
