B12 Burger

Faisal

1.0

I ordered chicken from this restaurant, & when the food was served, it was completely cold. After taking one bite, I politely informed the staff that the food was cold. Instead of helping, the worker responded in a very disrespectful & insulting way. He mockingly said something like,'Did you have blisters/sores in your mouth or what?' which was extremely rude & unacceptable.

After that, he started arguing with me & later told me to'stay quiet & leave.' When I spoke to the manager/boss, he simply replied,'What can I do?' without taking any responsibility for the staff's behavior or the poor service.

Paying money & then getting insulted is unacceptable. I also have proof, including the bill, & the restaurant's CCTV cameras can verify the incident & timing.

The staff at this restaurant treats customers very badly & speaks disrespectfully. My sincere advice is to avoid this place & not support such behavior. Self-respect is more important than food.

Robert

5.0

Huge burgers for a reasonable price. They are very tasty & are available with Angus beef burgers or chicken burgers. Nice restaurant. Service was fairly quick.

Miriam

4.0

My husband had been begging me to try this spot for several weeks. I am not a fan of burgers or minced meat, but after all his hype - I gave in. We went to the Laval location which is closest for us however there was no parking & all the tables were taken. We drove to the l'Acadie location & found parking & a table. We both ordered the B12 trio. When I saw the size of the burger, my jaw dropped. Needless to say I couldn't take a proper bite for how tall it was. I ended up eating a third of it & used about a dozen napkins because it's so juicy & messy. I get why they offer gloves. Overall, delicious , fresh & tasty. Personally I wouldn't go again because I am unable to unlock my jaw to eat 😂 I would try the chicken burger but take out & make a mess at homes. Fries & chips were okay.

Maha

2.0

Their meat is tasty & juicy, however, their chicken is very oily. Their cheese sauce is super salty & highly processed, & they put a lot of it inside the bun. All I could taste was salt, almost had a heart attack. Never again.

Lili

3.0

The chicken sandwich was alright but the rest of our huge order was so oily & tasteless, I'm honestly disappointed

Thomas

4.0

ordered onnline, picked up within 20min. easy. nice place. ate at home. 82dollars for 4 giant burgers. nice. but def not too often. i added a slice of gouda to my veggie burger. chicken with onion rings good too.

Rita

5.0

Never disappoints. You want a real burger go to B12 Burger! The chicken burgers & the hamburgers are amazing! Delicious!

E

5.0

Massive delicious burgers. Great packaging let them stay fresh so the burgers & fries don't go soggy. Tried classic burger, Swiss, Mozza & classic chicken. Classic burger recommended the most, but they have many choices including sandwich option as well as hotdogs.

Khairul

5.0

I like the size of the burger. It was good size considering the price. But compared to the size of the bun, the patty was very thin. I also tried the chicken Poutine which I didn't like because it was very dry with fried chickens. I think the beef poutine would be better.