Across the reviews, Allô Vélo comes across as a fast, friendly, and highly capable bike shop with a strong focus on service and customer care. Visitors praise clear explanations, patient and helpful staff, and a welcoming atmosphere. The shop handles a wide range of needs, from quick repairs to cargo and e-bike rentals, with bikes described as well maintained and in excellent condition and pricing noted as fair. There are many stories of practical, tailor-made solutions, such as installing a baby seat on a cargo bike, delivering a replacement bike on location after an incident, and extending rental time at no charge when plans are delayed. The team is repeatedly praised for responsiveness, honesty, and transparent communication, including prompt corrections when a price error appeared online. The experience is also described as convenient and supportive, with extras like helmet provision during test rides and sharing local riding tips. Overall, the feedback paints Allô Vélo as a reliable, community-focused shop that makes biking easier and more enjoyable for families and casual riders alike.
Had a great experience at Allo Vélo - everyone was friendly, knowledgeable, & keen to help. Was even offered a helmet when test-riding, which I greatly appreciated! Excited to get more into cycling with a new (& reliable!) bicycle.
A place where French people & English speaking Montrealers ⚜️ meet to run a local business serving city dwellers & tourists. Very good work ! Always a pleasure.
Je suis arrêté après un bris sur mon vélo & ils ont pris le temps de trouver une solution à mon problème. Très compétent, sympathique & ils ont du succulent café en plus, des plans pour que je brise mon vélo plus souvent 😉
I recently visited Allo Velo Boutique for their repair service & I was pleased with the quick turnaround & quality of work. I was thoroughly impressed with my experience. Lamar , among his co-workers are incredibly knowledgeable & friendly. They took the time to understand my needs & Lamar's expertise was evident as he answered all my questions. The atmosphere in the store was welcoming, making it a pleasant place to browse & ask questions. Overall, I highly recommend Allo Velo to anyone in the market for a bike or cycling gear. I'll definitely be returning for future purchases & maintenance!
Oct 10, 2024
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Vous voulez un bike shop qui tiens sa parole & qui est honnête, le voici! Honnêtement, très bon service. Tellement bon que même après plusieurs mois après une grosse mise au point, j'ai remarqué un problème causé pas une installation inadéquate & ils ont écouté ce que j'avais à dire & réparé le tout avec le sourire en prenant le blâme sur eux. Très rare de voir ça ces temps-ci.
I live in Edmonton, but was looking online at a cargo bike at this store. While the bike ultimately ended up going to someone else, Lamar found me a similar bike at their sister store in Vancouver (Velo Lifestyle) & helped me ultimately get it here to Edmonton. Would definitely recommend doing business at this establishment!
Great bike shop. I've had my bike tuned up here several times. They're honest & won't always charge you if it's a quick fix. They've fixed issues caused by other bike shops, highly recommend !
Sep 17, 2024
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My go to store for all things bike related. Friendly staff with customized service delivered with care. I've had the privilege to see this bike shop grow & so inspired by how they've established themselves in the community. Hopefully I get to work there one day!
Wir haben ein E-Bike und ein Cargo Bike gemietet, da wir mit Kindern unterwegs waren. Die Übergabe verlief sehr unkompliziert. Wir erhielten für alle passende und moderne Helme und Schlösser sowie Ladegeräte. Es waren alle Mitarbeiter wirklich sehr zuvorkommend und hilfsbereit und haben uns alles erklärt. Das Erlebnis war top! 👍
We rented an e-bike & hybrid bike for the day. A helmet & lock were included in the rental. The staff was extremely helpful & easy to work with. We were also given a map & recommendations of where to ride. When we arrived to return our bikes , one of the workers gave my wife a glass of cold water, this was such a nice gesture. Thank you for making our day in Montreal so memorable.
Fantastic bike shop with incredible after sale service! If you see a bike you like here, you can buy it without worries! Can't recommend enough! 6-stars!
We rented a couple bikes from here & they were really helpful. They also rent out baskets & phone holders. The location is convenient for access to the Lachine Canal, Habitat 67, & Biosphere.
Je donne rarement 5 étoiles mais ils les ont pleinement méritées! Ils prennent le temps de nous écouter. J'ai fait faire une mise au point totale & le prix était plus que raisonnable. Ils nous ouvrent même la porte quand on sort avec notre vélo! Bravo à toute l'équipe.
I stumbled into this delightful bike shop to rent a bike. Their rental bikes were decent & they cheerful fitted you to the bike of your choice. I talked to Justin a super helpful guy who answered all my questions. Then in the nice coffee shop in the back I had the pleasure of conversing with Fiona who gave me some refreshing & interesting WWII history & landmarks within a walking distance. Their bikes came with a helmet & a lock. Their rental rate is quite reasonable & their bikes are well-maintained. When I returned they welcomed me back. A total positive experience.
