Dans l'ensemble, Alaturca offre des portions généreuses, des plats turcs savoureux et un service attentif à des prix raisonnables, avec de nombreux avis louant les kebabs, le shawarma et le pain frais, ainsi qu'une ambiance propre et accueillante et un personnel chaleureux qui donne une impression de chez soi; même si quelques commentaires évoquent une certaine affluence ou des remarques sur la fraîcheur ou l'équilibre de certains plats, l'ensemble des retours est largement positif et positionne le restaurant comme l'une des meilleures adresses turques de Montréal.
Très déçu j'ai payer 85$ pour deux personnes le service très très long & la nourriture pas du tout bonne sa n'a aucun rapport avec la cuisine turc la viande était très dure j'ai pas du tout aimé j'y retourne pas
Very disappointing experience.
I arrived at the restaurant at 5:10 PM & placed my order. After waiting until 6:25 PM, my food was still not ready. Waiting over an hour without any proper explanation or update is completely unacceptable.
I became very frustrated & eventually had to leave without eating my meal.
The service was extremely slow & there was very poor communication from the staff. I hope the management improves their service so other customers do not have the same experience.
Disclaimer: This is a very honest review. I know running a restaurant is hard, so I'm saying this with respect.
I ordered a mixed doner plate & a lentil soup on UberEats. First thing, the packaging was bad; the salad juice spilled everywhere in the bag. Also, the salad itself was mostly onions, & the rest tasted unfresh & very bland, the veggies were all soggy. The lentil soup was honestly SO awful. It had zero lentil flavor , it tasted like turmeric water. I make lentil soup regularly, so I know what it's supposed to taste like. I added a lot of salt & black pepper to it & it was still not edible.
The doner meat & chicken were sitting on extremely oily bulgur with no flavor. Everything tasted like old frying oil. The meat & chicken didn't look fresh either. I was really hungry & genuinely looking forward to a healthy meal, but all I could taste was grease.
I hate being that person & leaving a negative review, but this was EXTREMELY disappointing. I ended up throwing everything away, which I hate doing. The only edible thing was the bread. It will be my lesson to cook at home.
J'ai reçu un service exceptionnel de la part de la serveuse. Elle était souriante, attentionnée & très professionnelle. & en plus, la nourriture était vraiment délicieuse. Merci pour cette belle expérience !
